[Hiring] Director, Research & Data Strategy @FranklinCovey

Role Description

We are seeking an experienced Director of Research and Data Product Strategy to lead and expand the research and measurement initiatives at the FranklinCovey Institute—the market-facing research function for FranklinCovey’s Enterprise division. In this position, you will play a pivotal role in advancing our research, strengthening our thought leadership, and building a research, measurement, and data product strategy that creates meaningful value for FranklinCovey and its clients. You will be responsible for overseeing a focused team of talented researchers, personally writing and presenting high-quality thought leadership content, and applying advanced research and quantitative methodologies to generate insights that inform our strategy, solutions, and innovation.

You will also lead efforts to evaluate and leverage FranklinCovey’s existing data assets, develop rigorous approaches to measuring behavior change and organizational outcomes, and identify opportunities for benchmarking, personalization, and AI-enabled solutions. Working closely with Product and Technology teams and other internal and external partners, you will help translate research findings and advanced analytical methods into innovative products, actionable insights, and measurable client impact.

This is a key leadership role that will have a direct impact on FranklinCovey’s growth, innovation, and reputation in the market.

Qualifications

• Ph.D. in quantitative social science, psychology, organizational behavior, economics, statistics, or a related field; or a master’s degree in a relevant field with substantial experience in advanced quantitative and behavioral research methods
• 7+ years of relevant experience (10+ years for candidates with a master's degree) in applied behavioral or social science research, measurement, psychometrics, or data science applied to people, learning, or organizational data, including ownership of complex studies or analytical programs
• Experience leading research teams and producing published research or market-facing thought leadership

Requirements

• Develop and execute an integrated research and measurement agenda for the FranklinCovey Institute, aligned with FranklinCovey’s business priorities, thought leadership, solution innovation, and client outcomes.
• Define and lead the strategy for how FranklinCovey mobilizes its proprietary behavioral, assessment, learning, and outcome data to create value for clients.
• Serve as a lead author of white papers, research reports, and other significant publications that communicate findings accurately and strengthen FranklinCovey’s market reputation.
• Lead and develop researchers and analytical contributors; scope, prioritize, and manage projects, external research partnerships, budgets, timelines, and quality standards.
• Partner with FranklinCovey’s data intelligence team and data analysts to determine whether available behavioral, assessment, learning-completion, and goal data can support credible research, published findings, and client-facing data products.
• Design rigorous approaches to measure behavior change over time, including baselines, appropriate comparison methods, validity, and links to meaningful business outcomes.
• Personally conduct and guide statistical analyses, study design, segmentation, and modeling.
• Evaluate whether diagnostic and assessment results can reliably guide personalized learning or development recommendations.
• Explore and validate approaches for applying AI, machine learning, and other advanced analytical methods to FranklinCovey’s proprietary content, methodologies, and data.
• Partner closely with Product and Technology teams to translate research findings, data science methodologies, and analytical models into product requirements and capabilities.
• Work with product, platform, technology, legal/privacy, sales, marketing, and strategic planning to turn evidence into useful product requirements, client-facing insights, and business decisions.
• Monitor research, market trends, client needs, and competitor activity and data offerings in leadership, learning, human performance, data science, and AI.
• Present findings, recommendations, methodological tradeoffs, and confidence levels to senior leaders and external audiences in accessible, decision-ready language.
• Work within FranklinCovey’s enterprise data governance framework to ensure appropriate data access, privacy, security, consent, and responsible use in research, publication, and data products.

Benefits

• Medical, dental, and vision insurance
• HSA
• Employee stock purchasing program
• 401(k)
• Paid time off
• Holiday pay
• More details available at franklincoveybenefits.com