[Hiring] Testing & Validation Analyst I @MedImpact Healthcare Systems, Inc.

Role Description

Tests, reviews and performs an in-depth analysis of completed benefit, pharmacy and/or formulary configurations, in a pre-production environment, to ensure that the configuration functions as intended, meets the client’s business requirements and is ready for delivery to the client.

Essential Duties and Responsibilities

• Reviews configuration completed by the Configuration Analyst team, requiring additional test scenarios to augment sub-standard test plans produced during unit testing.
• Ensures system claims processing accuracy and adherence with design requirements and best practices.
• Works with business partners to validate the accuracy of benefit changes by performing non-standard testing of complex benefit designs.
• Reviews and approves test claims produced by the Configuration Analyst during unit testing in a pre-production environment.
• Collaborates with client team counterparts, internal business partners, and clients to ensure that business requirements for change requests are clearly understood, documented, communicated, tested, and delivered flawlessly.
• Conducts validation audits of existing configurations and develops best practice coding guidelines.
• Documents review activities including client specifications, expected outcomes, testing methodology & processes, unit level test results, recommendations, version control, and configuration design.
• Analyzes claims adjudication results and identifies discrepancies, inaccuracies, anomalies, and unintended consequences.
• Makes recommendations and develops solutions to enhance the accuracy of configuration designs.
• Confirms accuracy of adjudication configurations and approves changes from the test environment to the production environment.
• Presents test claim results to clients through WebEx demonstrations, when necessary.
• Documents the accuracy of design, configuration, and unit test plans through the Accuracy Scorecard within Salesforce.
• Assists with pre-Assessment and configuration of change requests and answering client research questions when needed.
• Provides support to Sr. Testing and Validation Analysts as well as Lead Testing and Validation Analyst.

Supervisory Responsibilities

• No supervisory responsibilities.

Client Responsibilities

• This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).
• Manage difficult or emotional client situations.
• Respond promptly to client needs.
• Solicit client feedback to improve service.
• Respond to requests for service and assistance from clients.
• Meet commitments to clients.

Qualifications

• BS/BA and 2+ years’ experience or equivalent combination of education and experience.
• Intermediate to advanced knowledge of MS Office / Word, Excel PowerPoint, and Outlook.
• Experience as an intermediate user of multiple business software applications.
• Working knowledge of key technical applications such as SQL, Oracle based platforms, and Golden 32.
• The ability to run SQL queries and scripts required.
• Pharmacy Technician License or National Certification helpful.
• Passing score of the intermediate level Excel based administered test.

Other Skills and Abilities

• Ability to gather and document business requirements and client specifications.
• Ability to develop, execute and document test plans as part of quality assurance/control processes and procedures.
• Demonstrated ability to positively interact with clients, internal customers, and peers.
• Demonstrated willingness to take accountability for achieving service commitments.
• Demonstrated ability to achieve results.
• Ability to appear for work on time, follow directions from a supervisor, and interact well with co-workers.
• Ability to understand and follow work rules and procedures, comply with corporate policies, goals and objectives, accept constructive criticism, establish goals and objectives, and exhibit initiative and commitment.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Competencies

• Composure
• Decision Quality
• Organizational Agility
• Problem Solving
• Customer Focus
• Drive for Results
• Peer Relations
• Time Management
• Dealing with Ambiguity
• Learning on the Fly
• Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly required to sit and talk or hear.
• The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration.
• The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

• This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements).
• Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors.
• Available to facilitate effective decisions through collaboration with stakeholders.

Working Hours

This is a full-time non-exempt position requiring one to be able to work overtime from time to time in order to get the job done. Therefore, one must have the ability to work nights, weekends or on holidays as required. This may be changed at any time to meet the needs of the business. The typical working hours for this position are Monday through Friday from 8:00am to 5:00pm.

Travel

• This position requires domestic travel of up to 5% of the time.

Benefits

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

Company Description

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/Veterans

OSHA/ADA: To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.