[Hiring] Senior QA Automation Engineer @Empower Pharmacy

Role Description

The Senior QA Automation Engineer serves as a senior technical authority responsible for advancing Empower's enterprise test automation strategy across complex software systems supporting rapidly scaling 503A/503B operations, including manufacturing, order management, and compliance-critical applications. This role establishes scalable automation approaches, technical standards, and quality engineering practices that improve software reliability, release confidence, and organizational speed.

The position provides advanced technical leadership across the full automation lifecycle, including:

• Automation architecture
• Test strategy
• Framework design
• CI/CD integration
• Risk-based testing
• Defect prevention
• Continuous improvement

The Senior QA Automation Engineer exercises substantial independent judgment in identifying systemic quality risks, evaluating complex technical tradeoffs, and recommending solutions that influence multiple applications and cross-functional teams.

Operating in a highly regulated environment, this role serves as a key technical partner to Engineering, Product, QA, Validation, and business stakeholders to ensure automated testing practices are scalable, reliable, traceable, and aligned with applicable computer system validation and data integrity requirements.

The position also provides technical guidance and mentorship to QA engineers and analysts, strengthens organizational automation capabilities, and identifies emerging technologies and AI-enabled opportunities that improve testing effectiveness while maintaining accountable engineering judgment.

Responsibilities

• Test Automation Architecture and Technical Leadership
  • Automation Strategy: Lead the development and evolution of scalable test automation strategies across multiple applications and technology environments.
  • Framework Architecture: Design and evolve reusable automation frameworks, standards, and patterns supporting UI, API, integration, regression, and other automated testing needs.
  • Technical Standards: Define and promote automation engineering standards, coding practices, test design principles, and documentation requirements.
  • CI/CD Enablement: Partner with Engineering and DevOps teams to embed automated testing into CI/CD pipelines and release processes.
• Quality & Problem Solving
  • Risk-Based Test Strategy: Lead the assessment of complex system changes and determine appropriate automation and testing strategies.
  • Complex Problem Resolution: Investigate complex automation failures, systemic defects, production incidents, and recurring quality issues.
  • Quality Engineering: Influence a proactive quality engineering approach by identifying quality risks early in the development lifecycle.
  • Continuous Improvement: Lead initiatives that improve automation coverage, test reliability, framework maintainability, and engineering efficiency.
• Cross-Functional & Enterprise Influence
  • Strategic Partnership: Serve as a senior technical advisor to Engineering, Product, QA, Validation, and business stakeholders.
  • Technical Influence: Lead cross-functional discussions involving complex testing challenges and competing priorities.
  • Mentorship and Capability Building: Provide advanced technical guidance, coaching, and mentorship to QA engineers, analysts, and other technical team members.
  • Technology Evaluation: Evaluate emerging testing technologies, AI-enabled capabilities, and automation tools.
• Regulated Quality & Compliance
  • Compliance Strategy: Provide technical leadership for automation practices supporting regulated applications.
  • Validation Partnership: Partner with Validation and Quality teams to translate regulatory and computer system validation requirements into practical, scalable automated testing approaches.
  • Risk Escalation: Independently identify and escalate significant technical and quality risks.

Qualifications

• Advanced expertise designing and evolving scalable test automation frameworks for UI, API, integration, and regression testing.
• Advanced proficiency in at least one programming or scripting language used for automation engineering.
• Advanced understanding of API testing, SQL, test data management, service integrations, and complex software architectures.
• Strong expertise integrating automated testing into CI/CD pipelines and software delivery workflows.
• Advanced ability to evaluate technical risk, diagnose complex automation and software failures, and develop sustainable solutions.
• Strong understanding of software architecture, SDLC practices, Agile delivery, quality engineering principles, and strategies for improving software testability and defect prevention.
• Ability to influence technical decisions and communicate complex quality risks, technical tradeoffs, and recommendations.
• Advanced ability to establish and improve automation standards, frameworks, and practices.
• Working knowledge of computer system validation, 21 CFR Part 11, data integrity, traceability, and documentation requirements.
• Ability to evaluate and responsibly apply AI-enabled tools to improve test design and automation development.

Experience and Qualifications

• Bachelor's degree in computer science, engineering, or a related technical field, or an equivalent combination of relevant education and practical experience required.
• 6+ years of experience in QA automation, building and maintaining automated test scripts and frameworks.
• Proven ability to design test strategies, troubleshoot automation failures, document test evidence, and deliver reliable testing outcomes.
• ISTQB Certified Tester Foundation Level (CTFL) required.
• Experience testing within regulated, quality-controlled, or highly documented software environments preferred.
• Experience with performance or load testing tools and exposure to cloud platforms preferred.
• ISTQB Advanced Level – Test Automation Engineering (CTAL-TAE), or equivalent test automation certification preferred.

Benefits

• Comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage.
• Paid time off.
• 401(k) matching.
• Wellness perks.
• IV therapy and compounded medications.

Key Competencies

• Customer Focus: Builds trust through customer-centric solutions.
• Strategic AI: Guides responsible AI adoption and adaptation.
• Optimizes Work Processes: Drives efficiency with continuous improvement.
• Collaborates: Partners effectively to achieve shared goals.
• Resourcefulness: Secures and deploys resources efficiently.
• Manages Complexity: Simplifies and solves complex challenges.
• Ensures Accountability: Delivers on commitments with integrity.
• Situational Adaptability: Adjusts approach to shifting conditions.
• Communicates Effectively: Tailors messages to diverse audiences.

Values

• People: Empowering people defines who we are.
• Quality: Excellence in every product, every time.
• Service: Serving others is our highest purpose.
• Innovation: Advancing care through technology and discovery.

Physical Requirements

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.