[Hiring] Technology Solutions Professional @Humana

Role Description

The Technology Solutions Professional supports the quality and reliability of technology solutions by testing software applications and system configurations to ensure they function as expected and meet defined business requirements.

• Create, maintain, and execute test cases, test scenarios, and test data based on defined business and functional requirements.
• Perform functional, regression, integration, and configuration testing to identify defects and validate system functionality.
• Document defects clearly, including expected and actual results, and track issues through resolution.
• Partner with developers, business analysts, product teams, and other stakeholders to investigate, reproduce, and resolve defects.
• Retest resolved defects and validate that fixes meet expected requirements without introducing additional issues.
• Document testing activities, results, issues, and supporting evidence in accordance with established QA processes.
• Communicate testing progress, identified risks, defects, and resolution status to team members and management.
• Participate in requirements reviews, refinement sessions, and other team discussions to understand upcoming functionality and identify potential testing needs.
• Support the development and continuous improvement of testing standards, processes, documentation, and procedures.
• Provide input on future system configurations and potential solution improvements based on testing observations.

Qualifications

• 1 or more years’ experience working in an agile delivery environment.
• 1 or more years’ experience writing and validating test cases.
• Experience and understanding of clinical workflows and platforms.
• Ability to work one night/early morning a month to support production turn and required testing.
• Willingness to learn new applications, technologies, and QA methodologies.

Requirements

• Medicaid exposure.
• Experience working on vendor SaaS platforms.
• Experience with tools such as Azure DevOps, Jira, or similar test/defect tracking platforms.

Benefits

• Medical, dental and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.
• Many other opportunities.

Company Description

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.