[Hiring] Software Testing Lead @Logistics Management Institute

Role Description

LMI is seeking an experienced Software Testing Lead to be part of a team that is delivering comprehensive software testing support for an emerging technology program at USPS. All Testing Lead candidates must have strong communication skills, a passion for testing, and a desire to learn new technologies on high-profile projects.

• Collaborate with USPS personnel to create and implement a tailored testing strategy that aligns with the Team's objectives and goals.
• Outline the team’s overall approach to testing software and hardware, including:
  • Testing objectives
  • Scope of testing
  • Types of testing to be performed
  • Test execution methodology
  • Analysis & reporting
  • Resources required
• Develop test cases and testing scripts based on requirements and acceptance criteria outlined in business needs statements and/or change requests.
• Perform root cause analysis on defects to identify and mitigate project risks, providing feedback to developers.
• Execute comprehensive testing against the software, ensuring all features function as designed and intended, running manual and automated tests to assess:
  • Performance
  • Compatibility
  • User interface
• Work with developers and business teams to identify testing approaches and infrastructure.
• Communicate the results of software testing efforts to stakeholders and suggest areas of improvement.
• Rapidly test designs with users using both passive and active methods.
• Communicate research and designs using:
  • Wireframes
  • Workflows
  • Hi-fidelity designs
  • Storyboards
  • Presentations
  • Documentation for stakeholders
• Coordinate user acceptance testing for AI components at critical release milestones.
• Provide input to front-end application developers on effectively delivering model outcomes to users.
• Ensure compliance with industry standards, best practices, and regulatory requirements, including accessibility (508 compliance).

Qualifications

• Minimum bachelor’s degree in computer science, engineering, or a related field.
• 8+ years of relevant professional experience.
• Experience designing a test strategy to ensure the delivery of high-quality software and hardware solutions.
• Demonstrated experience designing, developing, and executing test cases.
• Knowledge of computer architecture and tools for:
  • Manual and automatic testing
  • Integration testing
  • Functional testing
  • Bug-tracking systems
• Experience in qualitative research, persona development, user journey mapping, and visualizing user-experience flows.
• Experience in user research, including:
  • Interviews
  • User testing
  • Persona creation
  • Information architecture
  • Workflow creation
• Proficiency with the following:
  • C#, .Net, Python, Java or other programming language
  • Visual Studio
  • Relational Databases (e.g., MS SQL)
  • Test Design Patterns
• Strong communication skills and the ability to work well as part of an agile development team.
• Excellent verbal and written communication skills.
• Ability to obtain a USPS security clearance.

Requirements

• Experience testing various types of software, such as web and native mobile applications.
• Experience with Selenium Web Automation testing, Python, and Gherkin is preferred.
• Development experience within an agile environment.
• Using formal ticketing applications such as Atlassian Jira or Bugzilla.
• Creating tests using the Gherkin syntax.
• Experience working in a consultant/client environment.
• Prior experience with Kubernetes, DialogFlow, and/or Google Cloud Computing Services.

Benefits

• Target Salary Range: $84,000 - $125,000
• The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation.
• Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.