[Hiring] Software Quality Assurance-Lead Engineer @FICO

Role Description

Come join our dynamic and talented Quality Assurance team in a hands-on technical role supporting different suite of applications and services. As a QA Engineer at FICO, you will be part of an expanding and highly valued software development team which is developing cutting edge analytic software for high profile customers across a wide variety of industries using the latest technologies and software development methodologies.

• Design and lead comprehensive test automation strategies spanning REST/SOAP APIs, asynchronous workflows, and Kubernetes-native distributed systems with integrated CI/CD quality gates for functional, performance, contract, and security validation.
• Architect and execute production-grade performance and resilience testing including load, stress, and soak tests for cloud-native workloads, leveraging observability tools to analyze system metrics, detect bottlenecks, and validate failure modes across distributed services.
• Drive security and compliance validation across authentication, RBAC/ACL authorization, API attack vectors, container security, and PII protection in accordance with regulatory standards (GDPR, HIPAA, CCPA), integrating automated security checks into CI/CD pipelines.
• Implement consumer-driven contract testing and compatibility frameworks to prevent breaking changes across multi-service integrations and ensure safe upgrades across Java frameworks and Kubernetes infrastructure.
• Lead quality engineering maturity initiatives by mentoring teams on modern testing practices, advocating for risk-based testing approaches, promoting automation excellence, and driving test effectiveness improvements from conception through production deployment.

Qualifications

• 7+ years of quality engineering experience with strong Java programming expertise and proven ability to design, implement, and maintain test automation frameworks for REST APIs with integration into CI/CD pipelines and establishment of comprehensive quality gates.
• Deep hands-on experience with cloud-native and containerized environments (AWS, EKS, Docker, Kubernetes) including testing of distributed systems architecture, concurrency patterns, asynchronous workflows, and cross-service failure modes.
• Demonstrated performance testing expertise designing and executing load, stress, and soak tests using tools like JMeter or k6, with ability to analyze telemetry data and troubleshoot production-scale issues using observability platforms (Grafana, Splunk, or equivalent).
• Security testing proficiency including REST API security validation, RBAC/authorization models, input validation, encryption, PII handling, container security (image scanning, pod isolation, secrets management), and common attack vector resistance testing.
• Leadership and collaboration capabilities with Bachelor's degree in Computer Science or related field, experience working in Agile/Scrum teams using JIRA and test management tools, and proven track record independently leading test automation initiatives through to successful completion.

Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.