[Hiring] Software Quality and Testing Analyst II @CTIS

Role Description

We are seeking a highly skilled Automation Software Tester / Quality Assurance Engineer to support the development of Clinical Trials Research Management applications for CTIS, a CMMI Level 3 certified company. This role focuses on designing, executing, and maintaining automated test solutions within an Agile DevOps environment. You will be responsible for thorough test coverage, writing and debugging automated scripts, executing exploratory testing, and validating software functionality across the web and mobile platforms.

Responsibilities

• Support the design, development, and testing of software products with a focus on quality engineering and automated testing throughout the software development lifecycle.
• Design, develop, execute, and maintain manual and automated test cases, test scripts, and test suites for web, and web service/API applications based on business requirements, user stories, acceptance criteria, and technical specifications.
• Maintain a basic understanding of Artificial Intelligence (AI) and Machine Learning (ML) concepts and utilize AI-assisted development and code assistant tools, where appropriate, to improve software testing efficiency and automation effectiveness.
• Develop, maintain, and optimize scalable automation frameworks using technologies such as Selenium, Java, TestNG, Cucumber, REST Assured (or equivalent API automation frameworks).
• Design and execute automated testing for web services and APIs (REST, and SOAP), including authentication, authorization, request/response validation, contract testing, error handling, performance, and integration testing.
• Configure and maintain automated test environments using externalized configuration, parameterization, and secure credential management.
• Integrate UI and API automation into CI/CD pipelines using Bamboo, Bitbucket, Jenkins, GitHub Actions, or similar technologies.
• Perform cross-browser, cross-device, accessibility, database, and backend validation testing, including SQL query development and execution.
• Support testing of applications deployed in Amazon Web Services (AWS) environments.
• Identify, analyze, document, and track software defects, performance bottlenecks, and integration issues.
• Collaborate effectively with software developers, DevOps engineers, cloud engineers, product owners, and QA team members.
• Communicate test strategies, execution status, quality metrics, risks, and defects to project stakeholders.

Qualifications

• 5+ years of software testing experience, including both manual and automated testing.
• 2+ years of hands-on experience in automation testing.
• Proficiency with Selenium, Java, TestNG, Cucumber, Gherkin, Jira, Deque AXE, and Xray.
• Strong experience with cross-browser and mobile platform testing.
• Experience setting up, optimizing, and maintaining test automation frameworks.
• Understanding of Acceptance Test Driven Development (ATDD).
• Familiarity with CI/CD tools such as Bamboo and Bitbucket.
• Strong analytical and problem-solving skills.
• Ability to work independently and take initiative in identifying automation opportunities.
• Experience with Section 508 compliance testing and accessibility tools.
• Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field preferred.
• Experience developing automated test suites for REST/SOAP/GraphQL web services.
• Working knowledge of AWS cloud services and testing applications deployed in cloud environments.
• Experience testing microservices-based and cloud-native applications.
• Experience with Docker, Kubernetes, or containerized test environments is preferred.

Requirements

• Experience running continuous integration build life cycles focused on automation.
• Hands-on experience certifying that software is section 508-compliance.
• Knowledge of clinical trials and their conduct.
• Experience testing hospital management systems and/or electronic medical records.
• Experience working in a CMMI environment.

Benefits

• Annual Salary Range - $120,000 - $130,000.

Work Environment

This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m.

Travel

No travel is required for this position.

Work Authorization/Security Clearance

Must be authorized to work in the United States.

AAP/EEO Statement

It is the policy of CTIS to provide equal employment opportunities without regard to race, color, religion, sex, national origin, sexual orientation, age, protected veteran, or disabled status.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.