[Hiring] Software QA Manual Tester @Boldr

Role Description

As a Software QA Manual Tester, you will closely work with the product and engineering teams to catch any major problems that reduce the quality of Client’s application. You will be responsible for testing use cases and replicating and reporting bugs so that developers can implement a fix for them.

What Will You Do

• Develop, execute, and maintain detailed test cases based on functional and technical specifications.
• Determine the appropriate test approach, techniques, and coverage for new features and releases, with general direction from your supervisor.
• Identify, document, and manage defects in a tracking system, ensuring timely resolution.
• Perform functional, regression, UI, usability, and exploratory testing.
• Analyze test results to identify root causes and defect patterns, and recommend fixes and quality improvements by reporting findings to the development and product teams.
• Work closely with developers and business analysts to clarify requirements and improve test coverage.
• Participate in test case reviews and contribute to test strategy improvements.
• Guide business users through UAT testing, including test execution and defect triaging.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology or related field.
• 3-4 years of experience in manual software testing.
• Strong understanding of software testing methodologies, test case design, and defect lifecycle.
• Experience with test management and bug tracking tools (e.g., JIRA, TestRail).
• Familiarity with SQL for basic database validation.
• Good understanding of Agile and Scrum methodologies.
• Strong analytical and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of basic programming (e.g., Python, JavaScript) is an advantage.

Nice-to-Have

• Background in manual software testing, ideally within a customer support or technical support environment.
• Experience in both technical support (call center) and QA is strongly preferred, with a good understanding of customer support operations.
• Strong communication skills and are comfortable working with cross-functional teams and different stakeholders.
• Detail-oriented, analytical, and able to provide clear, constructive feedback to improve quality and performance.