[Hiring] Software QA Engineer @Encoda

Role Description

The Software QA Engineer will support the end-to-end quality of our SaaS platform at multiple levels. This role is ideal for someone who brings strong QA fundamentals within an Agile CI/CD environment but also possesses the technical depth to validate backend logic, databases, and API behavior. You will collaborate closely with Engineering, Product, and DevOps teams to ensure our releases are reliable, performant, and thoroughly tested at every layer of the stack.

• Develop, execute, and maintain manual and automated test plans, test cases, and test scripts.
• Perform backend data validation, including SQL-based testing of complex datasets, stored procedures, and ETL workflows.
• Build and execute API-level test suites (e.g., Python-based or Postman-based frameworks).
• Use load and performance testing tools (e.g., JMeter) to benchmark system stability, throughput, and scalability.
• Create and maintain UI automation scripts, preferably using Cypress or similar frameworks.
• Contribute to continuous testing within a CI/CD pipeline, collaborating with DevOps to integrate automated tests into release workflows.
• Analyze test results, document defects, and work with developers to ensure resolutions align with quality standards.
• Participate in Agile ceremonies, providing actionable QA insights and ensuring quality remains central to story development, sizing, sprint planning, and execution.
• As needed, complete manual testing and contribute to automated UI tests (Cypress) to maximize testing coverage and effectiveness for your assigned modules.
• Monitor and report on overall quality performance and trends for both pre-release and production defects.
• Lead the full implementation lifecycle, including discovery, requirements gathering, solution design, configuration coordination, testing oversight, and go-live execution.

Qualifications

• Bachelor’s degree in software engineering or related field.
• 3-5 years professional experience with software QA testing and engineering.
• Strong proficiency in SQL, including the ability to write complex queries for validation and investigation.
• Professional experience with Python for scripting, automation, or data validation tasks.
• Hands-on experience with load/performance testing tools such as JMeter.
• Solid understanding of QA fundamentals within a SaaS environment, including functional testing, regression, smoke testing, and defect lifecycle management.
• Familiarity with CI/CD processes, building pipelines, and continuous testing practices.
• Experience using UI automation frameworks, preferably Cypress, Selenium, or Playwright.
• Excellent verbal and written communication skills.
• Proficiency in Agile/Scrum methodology and one or more common platforms used for backlog management (Jira, Azure DevOps Boards, etc.).

Requirements

• Experience in US healthcare revenue cycle management processes and common data records.
• Experience establishing or managing risk-escalation frameworks and mitigation plans within complex implementation projects.
• Working knowledge of data migration processes, system configuration, or interface/integration management.

Benefits

• The opportunity to be a part of a leading healthcare IT SaaS organization with a strong mission.
• Competitive compensation.
• Comprehensive benefit package, including medical, dental, vision, disability, and life insurance.
• Matching 401k plan and FSA options.
• Generous Paid Time Off (PTO) and 10 company-observed holidays.
• Cohesive and engaging remote work culture allowing a healthy work-life balance.