[Hiring] Senior Institutional Services Automation Quality Control Analyst @M&T Bank

Role Description

The Wilmington Trust Institutional Services (IS) division is experiencing rapid business growth and has initiated a strategic program of continuous improvement to support the growth objectives. The goals of the program are to:

• Reduce operational issues and risks by standardizing processes.
• Implement best practices in key areas.
• Add new governance and control functions.
• Grow revenue through new and transformed digital-first trust and agency service products.
• Move from a product-centric to client-centric operating model.
• Move from market-specific to global solutions.
• Dramatically lower the cost to serve.

In alignment with the business strategy, we are seeking an entrepreneurial and highly analytical Senior IS Automation Quality Control Analyst to ensure the efficient delivery of high-quality business processes for Cash & Trading domain capabilities by designing, developing, and executing automated test scripts that support software products for the Bank’s Institutional Services (IS) customers.

You will work closely with cross-functional teams to understand system architecture, product requirements, and deliver test automation solutions that ensure both functional and non-functional quality coverage. Reporting to the QA Manager to support Cash & Trading domain, you will be responsible for defining and executing the manual & automation testing for core capabilities such as Trust Accounting Platform and its ecosystem, including daily client reporting, multi-format statement generation, and internal operational reporting.

You will also share accountability for production support, partnering with technology and operations teams to perform post-production validation and ensure the ongoing stability and reliability of Cash & Trading domain capabilities.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Minimum of 2 years’ software quality assurance and control experience.
• Creation and maintenance of test scripts for desktop/web applications/API/webservices testing.
• Strong programming skills in one or more pertinent languages.
• Sound understanding of quality control methodologies, tools, and processes.
• Sound knowledge of agile development methodologies and Development Operations practices.
• Familiarity with pertinent defect tracking systems.
• Strong problem-solving skills.
• Strong verbal and written communication skills.
• Strong organizational skills.

Requirements

• Develop, maintain and execute manual and automated test scripts for web, API, and/or mobile applications using appropriate tools and frameworks.
• Collaborate with Development teams to understand system architecture and implementation.
• Engage in regular sprint planning and backlog grooming sessions to understand product requirements and acceptance criteria.
• Translate product requirements into comprehensive test automation scripts.
• Integrate automated tests into CI/CD pipelines using appropriate tools.
• Report defects clearly, verify fixes, and contribute to continuous improvement of the quality assurance process.
• Complete root cause analysis of test failures and assist with debugging issues alongside the development team.
• Ensure sufficient test data set-up and environment readiness for automation runs.
• Maintain automation documentation and publish automation test execution status report.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards.
• Complete other related duties as assigned.

Benefits

• Competitive and market-informed pay.
• Pay range for this position is $62,200.00 - $103,600.00 Annual (USD).
• Compensation based on specific knowledge, skills, and experience.

Location

Clanton, Alabama, United States of America