[Hiring] Salesforce QA Analyst @emergiTEL

Role Description

emergiTEL is hiring a Salesforce QA Analyst for our client in the Financial Services industry.

Contract Duration: 3 Months with possible extension

Location: Calgary, AB – 100% Remote

Responsibilities

• Assess testing requirements and provide estimates for testing effort and resource needs.
• Develop test plans, test cases, and test scripts using a risk-based testing approach.
• Prioritize test execution activities based on business and technical risk.
• Work closely with the QA Lead – Enterprise CRM to ensure the quality and completeness of all testing deliverables.
• Execute testing for Salesforce solutions and integration components, leveraging automation techniques where appropriate.
• Support end-to-end testing across all system components and integrations.
• Analyze the impact of changes on test environments, test plans, and integrated systems.
• Collaborate with project stakeholders, team leads, vendors, and internal resources at various organizational levels.
• Apply preventative quality practices including peer reviews, walkthroughs, and documentation reviews.
• Ensure test data is sufficient, secure, and compliant with privacy and confidentiality requirements.
• Participate in requirements change management and test condition management activities.
• Report testing progress, status, risks, and issues to project stakeholders.
• Capture lessons learned and contribute to testing best practices and knowledge repositories.
• Ensure adherence to Quality Assurance Office standards and procedures.
• Identify, assess, and resolve risks that may impact project milestones and deliverables.

Qualifications

• Degree in Computer Science, Software Development, or a related field, or equivalent practical experience.
• Minimum 5 years of experience in Quality Assurance and software testing.
• Experience with both automated and manual testing tools and methodologies.
• Proven experience creating and managing test plans, test cases, and automated/manual test scripts.
• Experience with SAP CRM, Salesforce CRM, and Salesforce Financial Services Cloud (FSC).
• Familiarity with the Financial Services industry.
• Knowledge of Salesforce configuration, development, deployment processes, and testing within automated CI/CD pipelines.
• Strong analytical, communication, and stakeholder management skills.

Company Description

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role.