[Hiring] Salesforce Manual QA+ Agentforce @Infrabyte Technology Solution Pvt Ltd

Role Description

This is a remote position.

Job Description:

• Design and execute test strategies for Salesforce Agentforce implementations.
• Validate AI agent conversations, topics, actions, prompts, and business workflows.
• Perform Functional, Regression, Integration, System, UAT, and End-to-End testing.
• Test Agentforce integrations with Salesforce Clouds and third-party applications.
• Validate AI-generated responses for accuracy, relevance, compliance, and business outcomes.
• Create and maintain test cases, test data, and automation suites.
• Perform API testing using Postman or similar tools.
• Validate Data Cloud integrations and data synchronization.
• Conduct conversational AI testing, chatbot testing, and prompt validation.
• Execute performance, reliability, and scalability testing of AI agents.
• Collaborate with Business Analysts, Developers, Solution Architects, and Product Owners during Agile delivery cycles.
• Track defects using Jira and participate in sprint ceremonies.
• Ensure production readiness through smoke testing and release validation.

Qualifications

• Salesforce
• Sales Cloud
• Service Cloud
• Experience Cloud
• Data Cloud
• Agentforce
• Flows and Automation
• Security Model
• Reports & Dashboards

Requirements

• Functional Testing
• Regression Testing
• Integration Testing
• End-to-End Testing
• UAT
• API Testing
• Data Validation Testing
• Performance Testing
• Conversational AI Testing
• Chatbot Testing

Company Description