[Hiring] RCM Quality Assurance Auditor @Privia Health

Role Description

The RCM Quality & Audit Specialist is responsible for ensuring the accuracy, efficiency, and compliance of the organization's revenue cycle processes. This role involves conducting audits, monitoring key performance indicators, identifying process improvements, and ensuring compliance with industry standards and regulations. This includes, but is not limited to claims, denial management, and functions for both onshore and offshore resources. The ideal candidate should have a strong background in medical billing, coding, and accounts receivable, with a focus on quality assurance and process auditing.

• Conduct quality reviews, audit revenue cycle claims and workflows against established standard operating procedures (SOPs)
• Develop, collect, analyze, report and measure multiple quality improvement initiatives that support RCM operational functions
• Create and maintain quality measurements to track improvements in individual and team performance scores
• Identify potential deficiencies in processes via analysis and trends
• Create reports and deliver assessment/evaluation results to appropriate levels of leadership
• Research and identify the “root cause analysis” in process improvement and utilize audit findings to report trends and recommended training
• Assist with establishing, updating and communicating new and existing procedures
• Analyze and measure results of implemented policies and changes
• Collaborate with various RCM Leaders and internal partners to ensure goals are being met
• Serve as a SME on all RCM workflows that are being audited
• Participate in special projects, audits and process improvements in support of quality assurance initiatives
• Other duties, as assigned i.e. coordinate and serve as supplemental support to the National Training Team

Qualifications

• Associate’s or bachelor’s degree preferred
• 3+ years experience in an auditing/QA role or equivalent RCM job related experience
• 2+ years experience with athenaHealth and/or athenaOne preferred
• Experience working with offshore resources
• Excel skills to include the ability to use formulas to analyze data, create graphs and pivot tables
• Advanced working knowledge of Google Suite: Sheets, Slides and Forms
• Experience managing data located in multiple software systems
• Experience documenting clearly defined processes, standard operating procedures and policies
• Demonstrates effective written and verbal communication skills with the ability to self-edit
• Must demonstrate strong interpersonal skills to interact positively and effectively
• Ability to work in a very fast-paced and changing work environment
• Must comply with HIPAA rules and regulations
• Collaborative, customer-focused and able to create visible value
• Ability to prioritize tasks, use sound judgment, and remain organized
• Strong attention to detail and time management skills
• Ability to accept constructive feedback and work towards self-improvement and professional growth

Requirements

• The salary range for this role is $65,000.00 to $70,000.00 in base pay and exclusive of any bonus or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs).
• This role is also eligible for an annual bonus targeted at 10%.
• The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Benefits

• Eligible for expense reimbursement for remote work costs.

Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.