[Hiring] Quality Specialist @Dayton T. Brown, Inc.

Role Description

If you're ready for the challenge of working for a dynamic organization, Dayton T. Brown, Inc. has a career opportunity for a Quality Specialist to join our growing Technical Publications Division. The ideal candidate will bring a strong commitment to collaboration, communication, and hands-on engagement with our team and operations.

Responsibilities include, but are not limited to:

• Review and verify technical documents for grammatical accuracy, formatting, consistency, and compliance with style guides and industry standards (S1000D, ISO).
• Perform content audits and validations across document versions to ensure alignment with source data, engineering changes, and product updates.
• Collaborate with writers and subject matter experts (SMEs) to resolve discrepancies and improve document quality.
• Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.
• Identify documentation quality issues, track errors, provide training, and recommend corrective actions.
• Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, first pass yield (FPY), compliance scores, and rework levels to support continuous improvement.
• Contribute to process improvement efforts related to documentation standards, templates, and QA methodologies.
• Ensure compliance with company documentation policies and applicable regulatory standards (e.g., FAA, FDA, ISO 9001, AS9100, etc.).
• Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and compliance with customer requirements.
• Support Corrective Action Request (CAR) and Root Cause Analysis (RCA) events.
• Monitor and analyze product conformity to meet customer requirements.
• Monitor and analyze performance of on-time delivery and customer satisfaction.
• Develop and maintain strong relationships with customers.

Qualifications

• Min of a 2 yr. degree/or equivalent experience.
• 3+ years' experience in quality assurance for technical documentation or publication development.
• Knowledge of technical writing standards and style guides.
• Familiarity with S1000D and/or MIL-STD-40051 standards.
• Experience with content management systems (CMS), version control tools, and XML environments.
• Excellent attention to detail and ability to simplify complex technical concepts.
• Solid analytical skills with experience in collecting and reporting QA metrics.
• Strong organizational and communication skills.
• Strong relationship building, decision-making and problem-solving skills.
• Ability to work in pressure situations.
• Strong computer skills and be proficient in all Microsoft Office applications and markup/review tools.
• US Citizenship - Required.

Requirements

• ASQ Quality Certifications (Preferred).
• DoD Aviation Maintenance Quality Assurance experience (Preferred).
• International Organization for Standards (ISO) experience (Preferred).
• Experience with Lean, Six Sigma, and Total Quality Management (TQM) (Preferred).

Benefits

• Tuition reimbursement.
• A stable, successful organization.
• Innovative work environment.
• Advancement potential.
• Private medical, vision, and dental insurance.
• Profit sharing, 401K with company match!
• Work/Life balance and family values.

Company Description

Dayton T. Brown, Inc. is an equal opportunity employer - Veterans and Disabled.