[Hiring] Quality Review Specialist I @Stewart Title

Role Description

MCS, part of the Stewart family of companies, is seeking a Quality Review Specialist who directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations. Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele.

Job Responsibilities

• Responsible for the quality review of data stored in client files and/or company production systems, ensuring information captured is error-free and accurate.
• Reviews quality reports to identify trends, issues and root causes and makes recommendations for change.
• Participates in implementing quality processes to ensure operations are of the highest quality.
• Performs a wide range of support functions to assist in departmental processes.
• Follows clearly defined procedures to complete daily tasks and responsibilities.
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion.
• Uses basic communication skills to address internal and/or external clients and/or team members.
• Individual contributor working under direct supervision with little autonomy.
• Performs all other duties as assigned by management.

Qualifications

• High school diploma required; Bachelor’s preferred.

Requirements

• Typically requires 0-2 years of related work experience.

Benefits

• Competitive benefits package including a variety of health and wellness insurance options and programs.
• Paid time off.
• 401(k) with company match.
• Employee stock purchase program.
• Employee discounts.

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].