[Hiring] Quality Engineering Manager @Comfrt

Role Description

As our Quality Engineering Manager, you will own quality strategy across our Storefront, Internal Apps, and Mobile apps. You will lead a team of QA engineers, mentor them toward stronger technical and strategic practice, and partner with engineering, product, and design leaders to define how Comfrt approaches quality.

We have a QA foundation in place, and this is a chance to build on it. We are looking for a highly technical leader who can set direction and stay close enough to the work to credibly guide it, across React-based web frontends, React Native mobile apps, and a serverless microservices backend on AWS.

Responsibilities

• Strategy & Leadership
  • Define and drive QA strategy across the Storefront, Internal Apps, and Mobile pods, formalizing our practices into clear, documented standards, processes, and ownership.
  • Establish quality standards, including release readiness criteria, severity guidelines, and test coverage expectations.
  • Partner with engineering, product, and design leaders to embed quality into planning, development, and release.
  • Define and report on quality metrics, and use them to guide priorities.
• Team Management & Mentorship
  • Manage, coach, and develop QA engineers.
  • Mentor the team on test design, automation, accessibility, and effective use of AI tools.
• Tooling & Process
  • Evaluate and select QA tooling, including test management and bug tracking platforms, and lead its rollout.
  • Own test planning, test case, and regression processes across all pods.
• Hands-On Quality Engineering
  • Contribute to and review automated test suites using Playwright and TypeScript.
  • Guide API and integration testing for our serverless backend on AWS.
  • Partner with engineers on testing our headless, React-based storefront and web applications.
  • Drive accessibility testing against WCAG 2.2 AA across web and mobile.
  • Step in on complex or high-risk testing and release validation as needed.

Qualifications

• 7–10 years of experience in Quality Assurance or Software Testing within a web, mobile, or digital product environment.
• 2+ years of experience leading, managing, or formally mentoring QA engineers.
• Demonstrated experience defining QA strategy and maturing QA processes.
• Strong technical background, with proficiency in TypeScript and the ability to read, review, and write code alongside engineers.
• Hands-on experience with test automation using Playwright and TypeScript, or similar.
• Working knowledge of React and how modern web applications are built, rendered, and deployed.
• Hands-on experience testing headless or composable eCommerce architectures.
• Basic understanding of AWS and serverless, microservices-based architectures.
• Solid understanding of manual testing methodologies and test case design.
• Experience writing and executing API tests, including REST and GraphQL.
• Experience with test management platforms and bug tracking tools.
• Experience with accessibility testing against WCAG 2.2 AA.
• Experience using AI tools to accelerate test development and QA workflows.
• Excellent communication skills, with the ability to influence engineering, product, and design leaders.

Nice to Have

• Experience building or maturing a QA function at a high-growth company.
• Experience testing Shopify-powered eCommerce experiences.
• Experience testing React Native applications and with mobile automation frameworks such as Maestro, Detox, or Appium.
• Experience testing gamified product features such as streaks, progression systems, or reward logic.
• Familiarity with CI/CD pipelines and integrating automated tests into deployment workflows.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Benefits

• Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
• Work in a supportive, creative environment where your ideas and growth are valued.
• Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
• Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.