[Hiring] Quality Control Analyst @Maximus

Role Description

Maximus is currently hiring for Quality Control Analysts to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Quality Control Analyst is responsible for reviewing Medical Disability Examination (“MDE”) reports and Disability Benefits Questionnaires (“DBQs”) generated by medical providers for veterans evaluated on behalf of the Department of Veterans Affairs (the “VA”). A Quality Control Analyst works closely with medical providers to ensure MDE reports and DBQs are consistent with the quality and timeliness requirements of the VA.

Essential Duties and Responsibilities:

• Review MDE (Medical Disability Examination) requests for consistency with the DBQ.
• Review MDE reports and DBQs (Disability Benefits Questionnaires) for completeness and typographical and grammatical correctness.
• Communicate with medical providers and facilitate any necessary corrections to MDE reports and DBQs prior to submission to the VA.
• Verify that any special requests or necessary second reviews have been completed, consistent with the VA’s preferences.
• Ensure that all diagnostics requested by the medical provider have been completed, reviewed by the medical provider, and are submitted with the final report.
• Perform daily queue maintenance to ensure that every case assigned has updated notes and any needed action has been taken.
• Communicate with the Medical Advisory Board on cases that need additional review, may be outside the scope of the assigned medical provider’s training or expertise, or has presented a problem/issue with the assigned medical provider.
• Consistently achieve weekly/monthly qualitative and quantitative goals set by management and VA.
• Must be willing and able to work the training schedule of 8:00 AM - 5:00 PM CT, Monday-Friday for 3-4 months with no absences required (this includes pre-planned vacations/trips/appointments etc.)
• Must be willing and able to work overtime as needed.
• Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will not be exempt from using company provided equipment.
• Must currently and permanently reside in the Continental US.
• In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.

Home Office Requirements Using Maximus-Provided Equipment:

• Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
• Private work area and adequate power source.

Qualifications

• Associate degree required; Bachelor’s degree preferred.
• Two (2) years of Quality experience may substitute for educational requirement.
• Experience in Healthcare, Quality preferred.
• Intermediate knowledge of medical terminology.
• Excellent written and oral communication skills.
• Excellent analytical skills and attention to detail.
• Excellent multi-tasking skills.
• Excellent organizational and prioritization skills.
• Proficient in the use of Microsoft Office Products.

Requirements

• Must be willing and able to work the training schedule of 8:00 AM - 5:00 PM CT, Monday-Friday for 3-4 months with no absences required.
• Must be willing and able to work overtime as needed.
• Must currently and permanently reside in the Continental US.
• Remote work must be conducted from the location specified at the time of hire.

Benefits

• Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.

Company Description

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.