[Hiring] Quality Assurance Engineer @BookNook

Role Description

As a Quality Assurance Engineer at BookNook, you will quickly play an integral role in testing and improving our cloud-based learning platform. You will join our fast-growing team as an employee that can build and shape the future direction of our services in delivering outstanding user experiences and learning tools.

At BookNook, we strongly believe that quality assurance should be built in at every stage of the product development lifecycle. You will work closely with a cross-functional team to ensure that new features are well-understood and vetted by the whole team. The ideal candidate will be able to roll up their sleeves and test features, but will be motivated to improve both how we test and how we communicate quality across roles.

Responsibilities

• Act as the quality owner of a complex system that is used by tens of thousands of students and teachers.
• Expand our automated testing infrastructure and build out automated end-to-end test coverage that'll allow us to move even faster.
• Contribute to and help maintain test standards and conventions across our codebase.
• Collaborate with engineering teams during code review and with automated and manual testing to ensure the quality of new features.
• Conduct exploratory testing across environments and corner cases in existing software.
• Work with Customer Support team and the on-call engineers to identify, triage and resolve customer issues.
• Monitor CI results, investigate failing and flaky tests, and report on suite health.

Qualifications

• 2-3 years of Quality Assurance / Engineering experience.
• Experience collaborating with product managers, developers and partnership’s team to ensure quality throughout the product development process.
• Some experience writing automated tests in JavaScript (we use Playwright; but Cypress, Jest or similar experience is acceptable).
• Experience writing test plans and clear bug reports, using Test Management / Workflow tools like Jira.
• A strong sense of ownership and ability to work in a self-directed manner on a small and quickly growing team.
• Proven ability to manage and prioritize multiple concurrent responsibilities while prioritizing asking early questions, seeking shared understanding before testing begins, and effectively escalating blockages.
• Clear written communication, including presenting test evidence and test reports to different stakeholders.
• Experience testing web based applications, client/server-API tests; as well as browser based testing with knowledge of both UI and back-end service relationships.
• Understanding of relational database architecture/concepts.
• Continuous Integration workflows and tools (we use Github Actions).

Benefits

• Competitive salary: For this role, the starting range is 90-110k.
• Work remotely: Live and work wherever you like in the US.
• Health insurance: We offer medical, dental, vision and pet insurance for all our team members.
• Time to recharge: We offer unlimited PTO, 9 paid holidays, and one company-wide week off.
• 401(k): With 3% company match.
• Home office setup: Get a laptop + $130 monthly stipend for home expenses.