[Hiring] Quality Assurance Engineer @In All Media

Role Description

You will join a fast-paced, collaborative Agile team focused on the quality assurance and platform reliability of a high-impact, web-based SaaS platform. This ecosystem features both user-facing interfaces and complex backend integration layers. Your primary focus will be verifying core functional workflows, API integrations, data integrity, and digital accessibility compliance (WCAG). Operating within a modern technical ecosystem—including RESTful APIs, asynchronous event-driven workflows, and CI/CD pipelines—you will align closely with Software Engineering, Product Management, and Technical Support to ensure flawless product releases.

Key Responsibilities

• Plan, design, and execute end-to-end (E2E) manual test scenarios, functional tests, and regression suites to ensure platform stability following new deployments and feature releases.
• Perform API testing and backend service integration validation using Postman; verify system responses, data structures, and contract compliance across RESTful services.
• Execute relational database queries (SQL) to perform data validation, investigate defects, troubleshoot data flow issues, and verify backend state changes.
• Perform accessibility audits and feature testing in compliance with Web Content Accessibility Guidelines (WCAG) standards using standard accessibility tooling.
• Document, track, and manage bugs, test executions, and workflow anomalies in Jira; ensure end-to-end traceability from product requirements to resolution.
• Participate actively in Agile/Scrum ceremonies (sprint planning, daily standups, retrospectives), translating business requirements and product specifications into comprehensive test strategies.
• Inspect application logs and system events during test execution to isolate root causes of performance or functional bottlenecks.

Qualifications

• 3–5 years of professional QA experience with a strong focus on manual testing, validating end-to-end workflows, and user functionality.
• Proven ability to interpret product needs, identify business problems, and translate them into effective testing scenarios, validation plans, and regression suites.
• Hands-on experience testing REST APIs, validating backend integrations/services, and verifying responses using Postman.
• Strong SQL skills for backend data validation, troubleshooting, and test verification.
• Extensive experience documenting defects, test results, and workflow issues using Jira.
• Practical experience with WCAG standards and utilizing accessibility testing tooling.
• Experience working in Agile/Scrum environments, actively participating in sprint cycles, testing ceremonies, and release validation.
• Ability to collaborate effectively with cross-functional teams, including Product, Engineering, and Support.
• Experience using Datadog for log review, monitoring, and troubleshooting.
• Familiarity with Kafka and asynchronous workflow validation.
• Exposure to MongoDB or other NoSQL databases for backend data validation.
• General understanding of CI/CD pipelines, deployment processes, and release validation activities.
• Prior experience working with SaaS platforms or complex customer-facing/employer-facing applications.

Time Zone & Collaboration

The role is fully remote within LATAM. Collaboration and alignment with standard North American business hours are required to ensure seamless integration with the core engineering and product teams.

Language

All interviews, documentation, and daily communication will be in English.