[Hiring] Quality Assurance Engineer @ThriveCart

Role Description

You'll own quality end-to-end for ThriveCart's e-commerce platform — test strategy, automation, defect prevention, and production health monitoring. This isn't a click-through-test-cases role: you own quality for your domain.

AI is a core part of the workflow here, not a bonus skill — for generating test cases, creating test data, drafting test plans, and accelerating automation. What we're hiring for is judgment: knowing which tests actually matter, understanding risk, and thinking critically about AI-generated output.

This description spans L1–L4. Interview depth and expectations scale with level.

What You'll Own:

• Test Strategy & Planning:
  • Own the quality strategy for your features and domain: test plans, risk assessment, coverage decisions
  • Flag ambiguities and testability gaps during requirements review, before code is written — shift-left quality
  • Define acceptance criteria in partnership with Product
  • Balance manual exploration with automated regression coverage
  • Document test plans, coverage decisions, and known risk areas for async visibility across the team
• Test Automation:
  • Write and maintain automated tests (API, integration, end-to-end) using the team's frameworks
  • Keep automation suites fast, reliable, and maintainable — flaky tests are yours to fix, not ignore
  • Maintain CI/CD integration for test execution
• Production Quality & Incident Response:
  • Monitor features in production using observability tools — quality doesn't end at release
  • Respond to dev-escalations and incidents with urgency: assess blast radius, run targeted regression testing, help isolate root cause, communicate findings clearly
• AI-Augmented QA (Expected, Not Optional):
  • Use AI tools daily: generating test cases and data, drafting test plans, analyzing bug patterns, accelerating automation writing
  • AI will generate more test cases than you need — prioritize ruthlessly based on risk
  • Review all AI-generated test output critically: AI has no product context, you do
• Defect Advocacy & Communication:
  • Write clear, reproducible bug reports that developers can act on immediately
  • Advocate for quality: flag risks before release, document known issues, be explicit about what is and isn't tested
• Collaboration:
  • Work closely with developers to improve testability at the code level
  • Help developers write better unit tests by identifying untested scenarios

Qualifications

• Strong testing fundamentals — test strategy, test case design, risk-based prioritization
• Hands-on automation experience with Playwright
• Comfortable with API testing (Postman/REST clients) and reading application logs
• Already using — or genuinely motivated to use — AI tools in a QA workflow
• Clear written communication: bug reports and test plans others can act on without a meeting

Requirements

• Experience testing an e-commerce, payments, or subscription platform (nice-to-have)
• Familiarity with PHP, TypeScript, or Ruby codebases (nice-to-have)
• AWS/CloudWatch or similar observability tooling (nice-to-have)
• GitHub Actions or another CI/CD pipeline (nice-to-have)

Career Path

• Junior QA → QA Engineer 1 → Senior QA → Lead QA → Head of Quality