[Hiring] Quality Analyst @Aria Care Partners

Role Description

The Quality Analyst is responsible for ensuring the quality and reliability of products developed through the collaborative efforts of the Systems team. This role will design, implement, and execute comprehensive testing strategies for complex, integrated solutions—primarily focused on Salesforce customizations, EMR implementations, and system integrations.

• Collaborate with Product Managers, Systems Analysts, Software Engineers, Implementation Leads, and Consultants to understand business requirements, technical specifications, and solution designs.
• Develop, document, and maintain detailed test plans, test cases, and test scripts for new features, integrations, and system enhancements.
• Execute manual and automated tests for web applications, Salesforce customizations, EMR workflows, and system integrations.
• Identify, document, and track defects; work with development and implementation teams to resolve issues.
• Participate in requirements and design reviews to provide input on testability and quality risks.
• Validate data migrations, system integrations, and end-to-end workflows across platforms (e.g., Salesforce, EMR, third-party applications).
• Ensure compliance with quality standards and regulatory requirements relevant to the industry.
• Support user acceptance testing (UAT) and coordinate with business stakeholders to validate solutions meet business needs.
• Contribute to process improvement initiatives and advocate for best practices in quality assurance.
• Maintain clear and effective communication with project managers, developers, analysts, and business users.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent relevant experience.
• 3+ years of experience in software quality assurance or testing, preferably in environments with complex system integrations.
• Experience testing Salesforce customizations, EMR systems, and system integrations is highly desirable.
• Familiarity with test automation tools and scripting languages is a plus.
• Strong analytical and problem-solving skills; ability to understand complex workflows and data models.
• Healthcare industry experience preferred, especially with both provider and payer organizations.
• Excellent written and verbal communication skills; able to explain technical issues to both technical and non-technical audiences.
• High attention to detail and commitment to delivering high-quality results.
• Ability to work independently and collaboratively in a fast-paced, cross-functional team environment.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Customer service mindset and a proactive approach to continuous improvement.

Requirements

• Work is performed in your remote home office or at our Overland Park, KS office with minimal exposure to health or safety hazards.
• Substantial time is spent working on a computer.
• This is a full-time position working standard business hours Monday – Friday.

Benefits

• Fully remote work environment
• Paid Time Off (PTO), which starts accruing from your first day at work
• Generous paid holiday schedule, including a FULL WEEK OFF at Christmas
• 401k Retirement Plan with 100% Company Match on your first 4%
• Medical insurance
• Dental insurance
• Vision insurance
• Company match for Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Company paid Employee Assistance Program (EAP)
• Life and Disability Insurance
• Wellness Program
• And more!