[Hiring] QA Support Staff @Tueller Counseling Inc

Role Description

Work as a team to ensure documentation is completed accurately and timely and act as a support and resource for counselors.

Qualifications

• Must be 18 years or older
• Detail-Oriented/Organizational Skills
• Professional and friendly
• Experience in Excel, Word, and Google

Requirements

• Work closely with counselors to ensure documentation standards are maintained as per insurance requirements.
• Audit documentation as it is completed (CDA/Diagnostic Impressions, Treatment Plans, Psychotherapy Notes, and Client Charts).
• Complete Comprehensive Audits randomly for quality assurance purposes.
• Maintain Google Spreadsheet to ensure timely filing/billing on assessments.
• Professional interactions with counselors regarding discrepancies in documentation.
• Check voicemail and address any messages throughout the day.
• Read and respond to emails daily.
• All other responsibilities as assigned.
• Attend weekly meetings as assigned.
• Report abuse as outlined in Policies and Procedures #320.
• Maintain all required documentation for employee file including a current enhanced background check.

Company Description