[Hiring] QA Engineer Team Lead @SupplyHouse.com

Role Description

As a QA Engineering Team Lead, you will be responsible for ensuring the delivery of high-quality software products through effective test planning, execution, and automation strategies. This role leads quality assurance efforts across projects, collaborates closely with cross-functional teams, and mentors junior QA engineers to continuously improve testing practices and product quality.

• Role Type: Full-Time
• Location: Remote from India
• Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time
• Base Salary: $29,000 – $36,000 USD per year

Responsibilities

• Testing & Quality Assurance:
  • Design, develop, and execute comprehensive test plans and test cases for functional, non-functional, regression, performance, and accessibility testing.
  • Review test cases, automation scripts, and test results to ensure coverage, accuracy, and alignment with business requirements.
  • Identify, document, track, and communicate software defects using bug-tracking tools, ensuring timely resolution.
  • Analyze testing metrics and results to provide insights and recommendations for improving QA processes and product quality.
• Test Automation:
  • Lead test automation initiatives by developing, maintaining, and enhancing automated test scripts using tools such as Selenium, Cypress, Appium, or Playwright.
• Collaboration & Agile Practice:
  • Collaborate with developers, product owners, and stakeholders to understand requirements and define effective testing strategies.
  • Participate actively in Agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives.
• Team Leadership & Development:
  • Lead and manage a team of QA Engineers, overseeing day-to-day performance, workload distribution, and career development.
  • Mentor and support QA team members by providing coaching, technical guidance, and best-practice standards.
  • Set clear objectives aligned with team, department, and organizational goals.
  • Understand team engagement and motivation; actively support employee retention and growth.
  • Provide input into QA resource planning and staffing decisions.
  • Serve as a hiring manager for L1–L2 QA roles, including reviewing assessments, conducting interviews, and contributing to hiring decisions.
• Cross-Functional & Strategic Partnership:
  • Partner with leadership to align quality goals with business objectives.
  • Interface with senior leadership and cross-functional teams to understand business needs and communicate quality insights.
  • Contribute to continuous improvement initiatives within the QA function and across engineering teams.

Qualifications

• High-level proficiency of written and verbal communication in English.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of experience in Quality Assurance with a strong focus on functional and automated testing.
• 1-2 years of experience in a formal people leadership role or a combination of 1-2 years of experience as a people manager plus prior experience as a Technical Lead.
• Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, or Appium, or Playwright.
• Experience working in Agile/Scrum development environments.
• Proven ability to analyze complex systems and resolve testing challenges.
• Hands-on experience with both frontend and backend testing, including web application testing, APIs/services, integrations, and data validation.

Preferred Qualifications

• Experience defining QA metrics and improving testing processes at scale.
• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.) with an understanding of LLMs and multi-agent systems applied to QE use cases.

Benefits

• Comprehensive and affordable medical, dental, vision, and life insurance options.
• Competitive Provident Fund contributions.
• Paid time off and holidays.
• Mental health support and wellbeing program.
• Company-provided equipment and one-time $250 USD work from home stipend.
• $750 USD annual professional development budget.
• Company rewards and recognition program.
• And more!