[Hiring] QA Engineer @Forward Financing

Role Description

At Forward, we're building a world-class fintech platform to empower small businesses. Our engineering team isn't just a support function; we're a core driver of the business. We need a QA Engineer to help build and execute the testing strategy that supports our architectural vision and our next phase of growth.

We're growing our QA team and looking for a QA Engineer to help ensure quality across our integrated platform and our expanding portfolio of AI-powered workflows. This is a great opportunity to grow your QA craft in a fast-paced fintech environment:

• Building out automation coverage
• Applying modern AI-powered testing tools
• Helping raise the bar on quality across the team

You'll take ownership of testing critical workflows end-to-end and contribute to our shift from manual testing toward a comprehensive automation suite.

What You'll Do

• Design and maintain automated end-to-end tests for our ecosystem of internal and external systems
• Apply evaluation frameworks for AI and LLM-powered features
• Partner with engineers to embed testing into CI/CD pipelines
• Contribute to a growing quality culture by sharing testing practices with engineers
• Practice shift-left testing in your own work

Qualifications

• 2–4 years in QA or test engineering, with meaningful time spent in automation-first environments
• Proficiency in test automation including APIs and SPAs
• Familiarity with tools like Postman, Playwright, Jira, Datadog or equivalent
• Experience testing third-party implementations and Salesforce-adjacent integrations
• Genuine interest in AI and a desire to go deep on how to test it well
• A strong desire to take ownership of your work and collaborate with teammates
• Experience building relationships and collaborating with engineers and product managers
• Comfort working through ambiguity as processes and standards are still being defined
• Deep curiosity and a self-starter attitude

Requirements

• Experience with low-code/AI-assisted test automation platforms (ex. Mabl, Tricentis Tosca, Katalon Studio, Testsigma, and Leapwork)
• Prior startup experience
• Exposure to testing AI or LLM outputs
• Fintech or regulated-industry exposure
• Solid technical skills: ability to read application code, understanding of software testing architecture, and experience with CI/CD, Git, and cloud infrastructure (AWS preferred)

Benefits

• Recognized as a Best Place to Work by Built In Boston
• Certified as a Great Place To Work®

Company Description

Forward Financing is a fintech company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America.

• Since 2012, Forward has expanded access to capital by providing over $5+ billion in funding to more than 100,000 small businesses.
• A+ rated by the Better Business Bureau
• Excellent / 4.7 stars rating on Trustpilot.com