[Hiring] QA Engineer @Phonely

Role Description

We’re hiring a dedicated QA engineer. You’ll be the last set of eyes on a feature before it ships, responsible for testing what engineers build for both correctness and UI/UX quality.

A big part of this role is automating yourself out of the repetitive parts. You’ll be the primary owner of our automated end to end test suite and you’ll expand and maintain it as the product grows.

This is an early-career role with a lot of room to grow. You’re the first QA hire, which means you’re not inheriting a process, you’re building one. No specific prior experience is required.

What You’ll Do

• QA new features and bug fixes across Phonely’s product, testing happy paths, edge cases, regressions, and general UI/UX quality
• Build automated tests to cover every non-human part of your job
• Own, maintain, and expand our automated end to end test suite
• Reproduce bugs reported by customers and internal teams, then write them up clearly enough that an engineer can fix them without a follow-up call
• Push back when something isn’t good enough to ship
• Build the QA process from scratch as our first dedicated QA hire

Qualifications

• Some experience building or testing software: QA, software engineering, solutions/FDE, or similar
• Enough technical depth to inspect logs, HTTP requests, and browser behavior, and the instinct to use AI to move faster doing it
• AI native. You reach for the model before you reach for the manual
• User empathy and real opinions. You’re the last touchpoint before a feature ships, so you need to notice when something is bad and have the chutzpah to say so
• A technical background. A degree in CS or engineering is preferred, or equivalent hands-on experience
• Significant overlap with North American working hours

Nice to Have

• Experience with Playwright, Cypress, or similar E2E frameworks
• Familiarity with CI/CD pipelines and running tests in them
• Any exposure to voice, telephony, or real-time systems

Benefits

• Working at Phonely feels like family, we eat most meals together as a team (the company pays for food)
• We go on runs, hikes, and surf together when we’re not working
• Annual offsite in cool places (Rocky Mountains, Costa Rica) for team bonding

Interview Process

• 15-min intro call
• Deep dive on your experience with a member of the engineering team
• Practical exercise: find the bugs in a live feature and write them up
• Final conversation with leadership