[Hiring] QA Analyst I @Upland Software

Role Description

We are looking for an enthusiastic and dynamic individual with an overall experience of 1 – 4 years to join Upland India as a QA Analyst I for our Upland Connectors product. The individual will work as a QA analyst primarily in manual testing.

• Test new features and bug fixes of the product before release
• Create and execute test cases and execute functional, application, security, accessibility and regression tests
• Record, analyze and report on test results and complex issues
• Interact with QA, Product Owners and Development team members to understand the testing requirements
• Participate in team meetings, which include, but are not limited to Sprint planning, grooming, daily stand up, etc.

Qualifications

• 1-4 years experience in Quality Assurance
• Bachelor’s Degree in relevant discipline or equivalent experience
• 1-4 years of testing web based applications
• 1-4 years writing/executing manual test cases
• Practical Agile and Scrum experience
• Experience in CRM Integration testing (e.g. Salesforce, MS Dynamics, etc.)
• Experience in Security Testing (Access Control Permissions, Advanced Security Modules)
• Experience working with AI technologies (nice to have)
• Basic database knowledge (SQL) (nice to have)
• Container testing experience (nice to have)
• Clear and effective communication both verbally and written
• Ability to work in a team environment with a diverse range of people
• Passionate about delivering an amazing customer experience
• Possesses a good work ethic; a self-starter with a desire to grow
• Always looking for better ways to get the job done

Company Description

Upland BA Insight provides an AI search platform enabling organizations to deploy search solutions both internally and for their extranet/internet needs. Our technology stack provides an end-to-end solution for all search needs: from indexing any content source and enhancing ingested content quality to an enhanced search user experience framework, leveraging AI and NLP to provide the best answer possible to end-users.

Our technology is deployed within many organizations worldwide, ranging from hundreds of users to hundreds of thousands of users, processing hundreds of millions of documents.

You will join the core development team and be given the opportunity to work on all aspects of our technology stack. From building high performance connectors enabling ingestion of terabytes of data to integrating AI, large language models like ChatGPT and ML into our processing flow to understand content and queries and offer the right answer at the right time.

If you are interested in search and information retrieval or love the challenge of highly scalable, highly performing software, you have a place in our team.