[Hiring] QA Analyst @NTT DATA

Role Description

QA Analyst to support validation and testing of AI-enabled insurance claims processing workflows for a group benefits administrator. Role focuses on reviewing AI-generated outputs for accuracy and identifying data quality or workflow issues prior to downstream adjudication.

• Review AI-generated claim summaries and extracted data against source documents (UB-04s, itemized bills, claim forms, medical records).
• Validate accuracy of adjudication-relevant fields (admission/discharge dates, confinement status, diagnosis and revenue codes, level of care).
• Identify missing, incorrect, or conflicting data that may impact claim processing.
• Document QA findings in a structured format and flag recurring/systemic issues.
• Support regression testing by comparing outputs from new releases against prior versions and noting improvements or regressions.

Qualifications

• Insurance claims processing or medical billing background.
• Experience performing structured QA or validation reviews.
• Familiarity with hospital billing artifacts (UB-04s, itemized bills) preferred.
• Strong attention to detail and ability to identify patterns.

Requirements

• Duration: 8 weeks
• Work Model: Remote
• Schedule: Primarily aligned to U.S. business hours (Central Time)
• Tools: Client / partner platform

Company Description

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation.

• One of the world's leading AI and digital infrastructure providers.
• Unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services.
• Consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
• Global Top Employer with experts in more than 50 countries.
• Access to a robust ecosystem of innovation centers and established/start-up partners.
• Part of NTT Group, investing over $3 billion each year in R&D.