[Hiring] Provider Corrective Action Coordinator @Staffing Solutions Organization LLC (SSO)

Role Description

The Provider Corrective Action Coordinator plays a critical role in ensuring quality, compliance, and continuous improvement across Disability and Brain Injury Services within OADS. This position oversees corrective action processes by coordinating cross-functional stakeholders, analyzing compliance data, and ensuring adherence to established procedures, regulatory requirements, and timelines. This role is ideal for a detail-oriented professional with experience in quality assurance, compliance monitoring, and data analysis within social services or healthcare-related settings.

Key Responsibilities

• Monitor quality assurance and compliance activities across Disability and Brain Injury Services and associated OADS units.
• Coordinate corrective action efforts with internal teams and external partners to ensure alignment with enforcement and compliance requirements.
• Guide providers through the corrective action process, offering technical assistance and support to drive program improvement.
• Maintain up-to-date knowledge of state, federal, and HCBS (Home and Community-Based Services) regulations.
• Communicate corrective action status to leadership, program staff, district teams, and stakeholders.
• Collect, analyze, and interpret data from multiple systems to assess compliance with statutes, rules, and regulations.
• Ensure all corrective actions meet documentation standards, timelines, and procedural requirements.
• Utilize systems and tools such as Microsoft 365 (Excel, SharePoint, Power BI, Word, Outlook, PowerPoint) to track, manage, and report data.

Qualifications

• Six (6) years of combined education and/or professional experience in social services casework, program development or service delivery, compliance, administration, or program analysis.

Preferred Qualifications

• Bachelor’s degree in Social Services or related field.
• Experience in program compliance, quality assurance (QA), and quality improvement (QI).
• Background supporting services for older adults and individuals with disabilities.
• Strong analytical, communication, and data management skills.

Work Environment & Travel

• 100% remote (telework) position.
• Occasional in-person travel for site visits and provider engagement.

Key Competencies

• Compliance Monitoring & Regulatory Knowledge.
• Data Analysis & Reporting.
• Cross-Functional Coordination.
• Process Improvement & Quality Assurance.
• Stakeholder Communication.
• Attention to Detail & Organization.

Compensation

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Additional Information

• Applicants must be authorized to work in the U.S.
• This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO.
• Under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability.
• Staffing Solutions Organization LLC is an E-Verify participant.