[Hiring] Paid Ads QA Auditor @Crisp

Role Description

Are you obsessive about catching what others miss? Do you notice inconsistencies without being told where to look? Do you get satisfaction from identifying errors before they become problems? If that sounds like you, you may be the perfect fit for our Paid Ads QA role.

At Crisp, we're on a mission to help 10,000 law firms each grow their revenue by $10,000,000 over the next 10 years, creating a $10 billion impact in the legal industry. Our Paid Ads team is responsible for executing paid media campaigns that power our law firm clients’ brand awareness and growth across major digital platforms. This role exists to ensure those campaigns are executed accurately, consistently, and in alignment with internal standards and client intent.

This is a non-client-facing, audit-focused role that requires extreme attention to detail, strong system thinking, and the discipline to identify and document discrepancies with zero tolerance for preventable error. You’ll be expected to self-sufficiently spot and correct errors, but most importantly, get ahead of them before even happening, including improving existing systems.

IMPORTANT: TO APPLY

• Follow this Willo link (recorded interview platform), and answer the few questions on there, first.
• Then reply to the ad, stating you’ve completed the Willo, and we will be in touch.

Key Responsibilities Include:

• Campaign Audit & Validation
  • Audit paid advertising campaigns across Meta, Google Ads, LinkedIn, TikTok, streaming platforms, and others.
  • Verify that the correct creative assets, ad copy, and campaign structures are deployed on the correct client accounts.
  • Ensure campaigns align with intended funnel stages and approved execution parameters.
• Execution Accuracy & Cross-Account Integrity
  • Identify discrepancies such as:
    • Incorrect assets deployed to the wrong client.
    • Mismatched ad copy or campaign configurations.
    • Inconsistent implementation across platforms.
  • Ensure campaign execution matches internal direction and client-specific setup.
• Budget & Pacing Verification
  • Audit campaign budgets to ensure alignment with approved allocations.
  • Identify risks of underdelivery or overspend.
  • Validate that budget adjustments and reallocations are executed correctly.
• Tracking, Links & Technical QA
  • Verify accuracy and functionality of:
    • URLs and landing pages.
    • UTM parameters and tracking links.
    • Pixel and tag implementation (where applicable).
  • Identify gaps in tracking integrity and flag inconsistencies.
• Instruction Fidelity & Change Validation
  • Compare campaign execution against:
    • Internal strategy direction.
    • Client Success Manager requests.
    • Campaign updates or pivots.
  • Ensure requested changes are implemented accurately and completely.
• Audit Documentation & Communication
  • Document audit findings clearly, with supporting context and evidence.
  • Categorize issues based on severity (e.g., minor discrepancy vs. critical error).
  • Communicate findings in a structured format that enables efficient resolution.
• Audit Operations (Evolving Scope)
  • This role may operate across a range of audit models depending on business needs, including:
    • Audit Cadence:
      • Pre-launch validation.
      • Post-launch verification.
      • Ongoing daily, weekly, or periodic audits.
    • Audit Coverage:
      • Full account audits.
      • Targeted sampling across accounts.
    • Audit Depth:
      • Surface-level validation (assets, placements, links).
      • Deeper audits (budget pacing, tracking, structural accuracy).
    • Ownership Scope:
      • Identifying and flagging discrepancies.
      • Recommending corrective actions.
      • Supporting enforcement of quality standards.

Qualifications

• Be highly detail-oriented — you catch inconsistencies others miss.
• Think in structured processes, checklists, and systems.
• Be proactive in identifying issues and asking clarifying questions.
• Be comfortable operating with incomplete information and making sound judgments.
• Have strong written communication skills.
• Be tech-savvy and able to learn new platforms quickly.
• Be comfortable working in a fast-paced, high-volume environment.

Requirements

• Experience auditing or QA-ing digital campaigns (launches, changes, tracking).
• Familiarity with UTM structures, tracking links, and link verification.
• Experience working with dashboards or reporting tools.
• Experience using project management or task tracking tools (Asana, Monday, etc.).

Benefits

• You will work inside a structured, high-performance marketing operation.
• You will contribute to campaigns running at scale across hundreds of accounts.
• You will play a direct role in improving execution accuracy and system reliability.
• You will be trusted to identify and surface critical issues.
• This is not a role for someone looking for easy work or vague expectations.
• This is a role for someone who takes pride in enforcing standards, identifying errors, and ensuring systems operate correctly.