[Hiring] Internal Quality Analyst @Acentra Health, LLC

Role Description

Acentra Health is looking for an Internal Quality Specialist, Mid to join our growing team. The Internal Quality Specialist, Mid supports project teams in achieving their objectives and ensures effective project execution. Offering valuable guidance and expertise, the specialist helps team members adhere to the project plan for successful outcomes.

• Oversee individual project plans.
• Provide guidance and expertise to your colleagues.
• Create reports and project plans using Microsoft Office 365 apps and automation tools where possible.
• Establish timelines and drive projects.
• Maintain and offer improvement strategies, efficiencies, and automation options.
• Prepare and supply automated project status updates/summaries to management/leadership using Power Automate and Power Apps.
• Facilitate and take part in continuous quality improvement (CQI) activities related to each assigned project.
• Assist and monitor Root Cause Analysis (RCAs) when barriers are noted and identify automated solutions when possible.
• Offer mitigation plans and solutions when potential threats/risks are identified.
• Adjust project plans as appropriate and offer automated solutions, using various Microsoft Applications.
• Identify and suggest opportunities for automation based on knowledge of quality improvement models and methods (e.g., rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC).
• Interact effectively with internal and external customers in a professional and courteous manner under hectic and changing conditions.
• Organize, synthesize, and analyze substantial amounts of information and data and create project plans from the data.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Qualifications

• Bachelor's degree required.
• Lean/Six Sigma Certification required.
• 3-5 years of Quality/Process Improvement experience, emphasizing project management in a healthcare setting.
• Microsoft 365 Certification preferred.

Requirements

• Proficiency in Microsoft software applications (Word, Excel, PowerPoint, Access).
• Strong verbal and written communication skills.
• Ability to collaborate effectively with diverse audiences, including physicians, nurses, allied health professionals, administrators, and non-technical staff.
• Exceptional skills in communication, organization, facilitation, and teamwork.
• Strong critical thinking and problem-solving abilities.
• Knowledge of quality improvement models and methods (e.g., rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC) to identify and suggest opportunities for automation.
• Ability to interact with internal and external customers professionally and courteously, even under hectic and changing conditions.

Benefits

• Comprehensive health plans.
• Paid time off.
• Retirement savings.
• Corporate wellness.
• Educational assistance.
• Corporate discounts.
• And more.