[Hiring] Director of Quality Assurance @Medrio

Role Description

The Director of Quality Assurance leads the QA organization through its transformation to an AI-optimized SDLC, able to support multiple product launches and continuous feature delivery in parallel across a multi-tenant SaaS platform. This leader defines the overarching quality strategy, champions the integration of AI tools across the entire SDLC, and scales automated, resilient testing frameworks to accelerate delivery while sustaining the reliability and regulatory compliance Medrio’s customers depend on. This position reports directly to the SVP of Engineering and works closely with Development, Product, Support, and Compliance throughout the SDLC. The QA organization is geographically dispersed, combining onshore and offshore teams of in-house engineers and external vendor partners working across multiple time zones.

Qualifications

• BS in Computer Science, Computer Engineering, or a related field, or equivalent combination of education and experience
• 10+ years of QA experience
• 5+ years of management experience at a Director level or equivalent senior leadership position
• Experience working within a regulated, compliant SDLC in healthcare or life sciences, with HIPAA and 21 CFR Part 11 exposure
• Direct experience building and leading QA for a multi-tenant SaaS product
• Demonstrated experience introducing AI-assisted testing into an established organization

Requirements

• Lead the strategic integration of generative and predictive AI tools throughout the SDLC, including AI-assisted test case creation, requirements analysis, and automated risk-based test coverage.
• Scale quality output in line with an AI-accelerated development organization, ensuring test capacity keeps pace with development output without compromising quality.
• Oversee the evolution of automated testing strategies for a multi-tenant SaaS platform, prioritizing modern frameworks like Playwright alongside AI-powered self-healing test infrastructure.
• Direct all activities of the QA organization, ensuring continuous validation, high platform stability, and alignment with modern quality engineering best practices.
• Ensure QA practices, documentation, and evidence meet the requirements of a regulated healthcare environment.
• Own the framework by which AI-assisted test artifacts are reviewed, approved, and evidenced.
• Partner with Security and DevOps to embed security testing into the delivery pipeline.
• Lead a distributed QA organization spanning in-house employees and external vendor teams across time zones.
• Deliver on company strategic roadmaps and improve the cost and efficiency of the quality function.
• Own the quality plan across multiple concurrent product launches and continuous SaaS feature releases.
• Recruit, mentor, and upskill QA leaders and engineers on AI-driven testing paradigms and modern automation toolchains.
• Monitor open bugs and defects, establish continuous improvement loops, and provide Engineering leadership with clear, data-driven quality metrics.
• Manage the QA organization within an agreed-upon budget and support Engineering leadership in financial planning and resource forecasting.

Benefits

• Great benefits: We offer medical, dental, vision, and life/LTD insurance, covering 100% of our employees’ health insurance premiums and 50% of dependent premiums.
• Wellness: Medrio values our staff’s well-being, promoting work/life balance, including flexible work schedules and locations.
• Weekly company-wide standup.

Company Description

At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health.