[Hiring] Traffic Manager @TEKsystems

Role Description

A major international software company is seeking a Traffic Manager to support the content team. We produce high-quality digital marketing content, including web, e-mail, SEO articles, and e-books – at a massive volume in-house and give other projects to agencies. We need you to help us make the magic happen by putting the right projects in the right hands, at the right time.

Our team believes in connecting with customers at scale, supporting them at each stage of the customer journey, especially through the early awareness and consideration stages. You’ll be in the middle of it all, triaging new work requests to ensure they’re complete so the copy team can hit the ground running. You’ll be the oil in the content engine connecting hundreds of stakeholders with the right resources on our team, enabling us to deliver thousands of copy projects each year.

Responsibilities:

• Manage submissions: Check submissions for completeness to start a project. Guide stakeholders on how best to submit requests to get the results they need. Discuss timelines if unrealistic.
• Traffic projects: Decide if a project will be assigned to our in-house team or is handled by an agency – based on defined content types.
• Briefing checks: Make sure all relevant details are included in the brief to start content production and reach out to requesters in case anything is missing.
• Assign projects: Identify the right resource for each writing and editing project.
• Publish assets to CMS: Prepare final produced assets for publishing, following naming conventions, relationship setting, and metadata completeness. Upload consent forms.
• Help with governance checks for global and localized assets: Review of branding and legal requirements to ensure compliance with marketing publication rules.
• Support with project management: Provide project management as needed within content operations.
• Report on projects: Track and report on active and completed projects.
• Help optimize processes and tools: Provide regular feedback to ensure the team functions seamlessly, supported by the right tools and processes.
• Train team on processes and tools: Help to onboard team members and new contractors with documentation and training.

Qualifications

• 1+ years’ traffic management or project management experience in an enterprise-scale environment.
• Experience with workflow management tools. Experience with Adobe Workfront and Wrike a plus.
• Experienced in working and communication across various tools. Good communicator.
• Structured and organized working style plus being proactive.
• Some content experience is a plus.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Description

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.