[Hiring] Technical Project Manager I @Cambium Learning Group

Role Description

As a Technical Project Manager at CAI, you will coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the point of contact for everything involving a project's delivery.

We're seeking a qualified and energetic project manager to help us maintain our position as an innovative authority. The ideal candidate will have production experience and exceptional skills in developing and executing work plans. The project manager will also prepare and present updates regularly to relevant management channels.

Job Responsibilities

• Technical Analysis & Technical Triage/Troubleshooting
  • Triage complex technical issues across backend systems and services.
  • Perform root-cause analysis (RCA) on production anomalies.
  • Write and execute custom SQL queries on SQL Server databases.
  • Conduct cross-system data validation to ensure structural accuracy.
  • Oversee system deployments and operational maintenance windows.
• Project Management & Execution
  • Drive management tracking and execution in Jira.
  • Translate complex technical findings into clear insights for non-technical leadership.
• Process & Configuration Documentation
  • Author configuration control documents in collaboration with Systems Engineers.
  • Map technical and operational processes to build structural runbooks.
  • Optimize Confluence knowledge bases for current and organized reference materials.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Analytics, or a related technology-focused discipline.
• 2+ years of experience operating in a technical data analysis, product support, or technical project coordination role.
• Hands-on proficiency with relational databases (specifically SQL Server).
• Deep familiarity with MS Excel functions, including advanced formulas and pivot tables.
• Solid fundamental understanding of back-end systems and computing technologies.
• Familiarity with reviewing server/application logs to track down software bugs.

Preferred Qualifications

• Experience with Jira and Confluence for project tracking and documentation.
• Exposure to incident management, production support, or operational troubleshooting environments.
• Experience reviewing logs, debugging issues, and supporting root cause analysis.
• Prior experience working in high-pressure incident management or production troubleshooting teams.

Benefits

• To apply for this opportunity, simply click on the “Apply” button and submit a cover letter and resume.

Company Description

Cambium Learning® Group is an award-winning educational technology solutions leader dedicated to helping all students reach their potential through individualized and differentiated instruction.

• Using a research-based, personalized approach.
• Delivers SaaS resources and instructional products.
• Engages students and supports teachers in fun, positive, safe, and scalable environments.