[Hiring] Technical Project Manager @RWS

Role Description

The Technical Project Manager supports the planning, execution, tracking, and delivery of technical projects across multiple teams. This role acts as a central point of coordination between business stakeholders, technical teams, vendors, and project leadership, ensuring projects remain on schedule, within scope, and aligned with organizational goals.

The ideal candidate is highly organized, detail-oriented, comfortable working in a technical environment, and skilled at managing communications, documentation, and project activities across multiple concurrent initiatives.

As our technical project manager, you become a member of a project team, supporting day-to-day project activities related to the TrainAI project process. In addition to tasks requiring a technical specialty, regular project coordinator tasks will include:

• Client data management
• Project set up
• Scheduling
• Project file organization
• Placing tasks with raters

The Technical Project Manager is responsible for coordinating both client-facing project activities and technical deliverables to support the successful execution of client projects. Working closely with the Director, Program Managers, and Project Managers, this role oversees resource allocation, task coordination, and project timelines across a variety of engagements. The Technical Project Manager also actively participates in client and internal meetings, identifies emerging business and operational issues, and provides recommendations to improve project delivery, efficiency, and overall account performance.

Qualifications

• Bachelor’s degree in Business, Information Technology, Engineering, Project Management, or related field, or equivalent experience.
• 2-5 years of project coordination, project management, operations, or technical program support experience.
• Experience working with technical teams supporting software, infrastructure, systems, or technology projects.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent verbal, written, and presentation communication skills.
• Proficiency with Microsoft Office Suite as well as Google Suite, including Excel/Sheets, PowerPoint, Word/Docs, and Teams/GChat.
• Experience using project management tools such as Azure DevOps, Jira, Microsoft Project, Smartsheet, or similar platforms.
• Demonstrated experience with coding such as Python, Sequel and whisper coding.

Requirements

• Perform day-to-day administrative tasks related to project life cycle.
• Support project team members as necessary to perform and complete daily project tasks.
• Support your team with regards to client requirements, needs and requests such as asset management, reporting, and meetings.
• Coordinate project activities, schedules, milestones, and deliverables across technical and business teams.
• Keep project schedules on track and ensure on-time delivery, produce reports; maintain project plans, timelines, and status reports.
• Track project progress and proactively identify potential risks, blockers, and dependencies.
• Support project managers and program managers in delivering strategic initiatives.
• Serve as a liaison between technical teams, business stakeholders, vendors, and leadership.
• Communicate project status, risks, dependencies, and key decisions to appropriate audiences.
• Coordinate cross-functional collaboration to ensure alignment on priorities and deliverables.
• Assist with technical requirements gathering, documentation, and process mapping.
• Coordinate testing, deployment, and implementation activities as needed.
• Make recommendations for process improvements to have a positive impact on profitability and/or quality.
• Maintain project documentation in tools such as SharePoint, Confluence, Azure DevOps, Jira, or similar platforms.
• Assist with building automation within the team and running technical scripts such as Python.

Benefits

• Amazing benefits! (Seriously!)
• Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave.
• 401(k) Retirement plan with company match.
• Company-wide agile work policy with flexible work arrangements.
• Opportunities for training, professional development, and personal growth.
• Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity.