[Hiring] Technical Project Manager @Nscale

Role Description

Nscale is hiring a Technical Program Manager to drive strategic, cross-functional initiatives within Global Data Centre Systems Engineering. This role combines program management, process engineering, and business analysis to turn operational needs into clear, measurable delivery plans and scalable solutions.

You will connect data centre infrastructure teams with partner functions across Nscale, leading discovery, defining requirements, coordinating delivery, and communicating progress and business value for initiatives with senior leadership visibility.

Qualifications

• Bachelor's degree in Business, Engineering, Operations, Computer Science, Information Technology, or a related field.
• 5+ years of experience in technical program management, project management, PMO operations, business analysis, or program coordination within infrastructure, industrial, hardware-intensive, or similarly complex environments.
• Experience delivering projects using waterfall, hybrid, and agile methodologies.
• Demonstrated ability to lead complex, cross-functional initiatives from discovery through implementation and operational adoption.
• Strong expertise in requirements gathering, workshop facilitation, business and systems documentation, process mapping, and gap analysis.
• Hands-on experience with project and work management tools such as Planview, Smartsheet, Microsoft Project, Jira, or equivalent platforms, and diagramming tools such as Lucidchart, Figma, Visio, or mind-mapping software, with the ability to quickly learn Nscale's tools.
• Strong organisational skills and sound judgement when managing multiple concurrent priorities in a fast-paced, results-oriented environment.
• Excellent written, verbal, presentation, and facilitation skills, including the ability to communicate complex technical concepts to non-technical audiences.
• Comfort working with KPI and SLA data to identify trends, surface insights, and support decision-making.
• Ability to build consensus and maintain effective working relationships across organisational boundaries.
• Willingness to travel up to 25% of the time, as needed.

Requirements

• Lead strategic initiatives. Own cross-functional work across analytics, metrics, data integrations, operational tooling, and systems engineering initiatives.
• Own delivery discipline. Plan and govern scope, milestones, dependencies, risks, resourcing, stakeholder communications, and measurable outcomes.
• Lead discovery and assessment. Run cross-functional sessions to understand business needs, operational pain points, process gaps, and technical requirements; assess current-state workflows and recommend practical future-state options.
• Translate needs into execution. Define clear business and system requirements, acceptance criteria, process documentation, and delivery plans.
• Engineer scalable processes. Create and maintain process maps, workflow diagrams, swim lanes, systems diagrams, and other visual documentation; facilitate walkthroughs to confirm alignment.
• Standardise where it matters. Promote harmonised standards, validation practices, and documentation while accounting for site-specific operational requirements.
• Coordinate the full lifecycle. Guide initiatives from discovery and requirements through implementation, adoption, and operational handoff.
• Communicate progress and value. Develop technical and executive-ready reporting that makes progress, risks, decisions, outcomes, and business value clear.
• Maintain operational rigour. Apply relevant software development lifecycle methodologies.

Benefits

• Highly competitive package, including base salary and equity, with reviews every 12 months.
• Join one of the fastest-growing tech startups: your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI.
• Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.
• Human-first flexibility. We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.
• Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you wherever you work.