[Hiring] Technical Project Manager @NTT DATA Services

Role Description

We are seeking a senior Technical Project Manager / Delivery Lead with extensive experience delivering enterprise-scale Headless CMS, Composable Commerce, and Jamstack solutions.

• 10+ years of overall IT project management experience
• 8+ years managing complex eCommerce and modern web application initiatives
• Strong technical understanding of composable architecture
• Ability to lead distributed engineering, QA, content, business, and client teams
• Primary technology ecosystem includes:
  • CommerceLayer
  • Contentful CMS
  • React/Next.js
  • Vercel
• Responsible for ensuring projects are delivered on time, within budget and scope, with strong technical quality and high client satisfaction

Qualifications

• 10+ years of overall IT project/program management experience
• 8+ years managing complex digital, eCommerce, web application, or composable architecture projects
• Demonstrated experience delivering Headless/Composable eCommerce solutions
• Hands-on project delivery experience with CommerceLayer, Contentful, Next.js, and Vercel, or closely comparable technologies
• Strong understanding of eCommerce architecture, APIs, integrations, CMS platforms, and modern web development
• Strong experience with Agile/Scrum methodologies; experience with Kanban, SAFe, or hybrid delivery models is an asset
• Advanced experience with Jira and Confluence
• Experience with project planning and visualization tools such as MS Project, Smartsheet, Miro, or equivalent platforms
• Excellent communication, presentation, negotiation, and stakeholder-management skills
• Demonstrated ability to lead high-performing, distributed teams in a fast-paced enterprise environment
• Strong problem-solving skills and the ability to manage complex delivery issues and escalations

Requirements

• 5+ years managing complex enterprise eCommerce project lifecycles, including cart and checkout, multi-currency, global taxation, payments, fulfillment, and order management
• 3+ years managing projects using CommerceLayer or comparable headless commerce platforms such as commercetools
• Experience managing integrations involving ERP, PIM, payment gateways, inventory, fulfillment, and third-party services
• Strong understanding of transactional data flows, APIs, webhooks, inventory synchronization, and integration dependencies
• Experience identifying and mitigating delivery risks associated with distributed commerce architectures
• 4+ years managing delivery of projects using Contentful CMS in a headless or Jamstack architecture
• 3+ years coordinating content modeling, schema design, content migration, and business/marketing onboarding
• Experience managing Contentful development, QA, sandbox, and production environments
• Experience with localized content, content workflows, publishing processes, and automated content migrations
• Ability to coordinate dependencies between content teams, developers, QA, and business stakeholders
• 3+ years managing Agile engineering teams delivering applications using React.js and Next.js
• 2+ years of experience managing projects hosted and deployed through Vercel
• Working knowledge of modern web application deployment, monitoring, release management, and CI/CD practices
• Understanding of frontend performance, caching, CDN strategies, SSR/ISR, and dynamic rendering concepts
• Ability to identify delivery risks associated with frontend architecture and performance requirements
• 8+ years serving as a senior client-facing project or delivery leader
• Experience managing enterprise stakeholders, executive sponsors, steering committees, and business leaders
• Proven ability to manage expectations, scope changes, priorities, escalations, and competing stakeholder requirements
• 5+ years managing third-party vendors, specialized consulting teams, security partners, and technology platform providers
• Experience working with distributed and geographically diverse teams

Benefits

• Medical, dental, and vision insurance with an employer contribution
• Flexible spending or health savings account
• Life and AD&D insurance
• Short- and long-term disability coverage
• Paid time off
• Employee assistance program
• Participation in a 401k program with company match
• Additional voluntary or legally-required benefits