[Hiring] Technical Program Manager - Marketplace Integrations @Rithum

Role Description

As a Technical Program Manager, you play a pivotal role in steering the strategic direction and oversight of electronic data interchange (EDI) systems and API integrations within the organization. In this role, you serve as the project lead, fostering collaboration across various functional teams to enhance business processes, improve data accuracy, onboard new clients, and strengthen communications with partners and clients.

• Provide project oversight and strategic direction of electronic data interchange systems and API integrations.
• Act as project lead and work closely with cross-functional teams to streamline business processes, improve data accuracy, onboard new clients, and enhance communication with partners and clients.
• Consult with internal teams and clients in the analysis of technical integration requirements (EDI and API).
• Organize, analyze, & control the activities of the engineering and implementation teams.
• Track & report development/onboarding status and communicate with teams and clients.
• Oversee documentation processes for product changes and updates.
• Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions.

Qualifications

• 3+ years client-facing technical project management experience at a B2B SaaS company.
• Demonstrates comprehensive expertise in API standards and protocols, along with practical experience in API integrations.
• Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation.
• Experience as an IT Project Manager - capable of leading technical teams from a strategic business standpoint.
• Ability to foster strong relationships with trading partners, vendors, and internal teams, and communicate effectively with various stakeholders to ensure alignment and project execution.
• Ability to work in fast-paced environments and manage multiple projects simultaneously.

Requirements

• Bachelor’s degree with 5+ years' experience in program management, preferably in the ERP, EDI, CRM or eCommerce space.
• Master’s degree is a plus.
• Travel Required: Up to 10%.

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1.
• A 6% 401(k) match.
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days.
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave.
• Accident, critical illness, and hospital indemnity insurance.
• Pet insurance.
• Legal assistance and identity theft insurance plans.
• Life insurance 2x salary.
• Access to the Calm app and the Employee Assistance Program.
• $65/month Remote work stipend for internet.
• Culture and team-building activities.
• Tuition assistance.
• Career development opportunities.
• Charitable contribution match up to $250 per year.