[Hiring] Technical Program Manager @WEXWEXUS

Role Description

A Technical Program Manager is a key partner to the Technology leaders and their Digital leadership counterparts in driving end-to-end outcomes. You will be responsible for driving delivery on key initiatives within and across Technology Departments. As a Senior TPM at WEX, you will be responsible for enabling your teams and partners to plan, de-risk, and execute critical initiatives while reporting on progress, coordinating across technology teams, and ensuring project financial health. This role will focus primarily on a portfolio of work, and execution of projects within that, to enhance internal tooling and services for WEX employees.

Key Responsibilities

• Technical Fluency: Demonstrate strong technical competency in relevant technologies and systems to effectively communicate with engineering teams, understand technical challenges, and make informed recommendations and escalations.
• Program Planning/Continuous Planning:
  • Facilitate ongoing planning sessions to adjust priorities and ensure continuous alignment with business goals.
  • Encourage adaptive planning to respond to changing delivery and project requirements.
• Program Management:
  • Own and drive end-to-end technical implementation programs focused on enhancements to internal tooling for WEX employees.
  • Create detailed work breakdowns, milestones, risks, success metrics, and deliverables for key initiatives.
  • Execute multi-quarter roadmaps in partnership with engineering leadership.
• Execution Management: Monitor progress and recommend necessary adjustments to surface risks of program execution to key stakeholders.
• Stakeholder Management:
  • Engage with stakeholders at all levels to ensure visibility, provide updates, and address concerns.
  • Facilitate communication between teams, ensuring transparency and alignment.
• Risk Management: Identify potential risks and develop mitigation strategies in partnership with accountable Tech and Product leaders.
• Dependency Management: Identify, document, and manage dependencies across multiple projects, technologies, and teams.
• Tooling and Data Hygiene: Ensure the use of standard project management tools and maintain high standards of data hygiene.
• Delivery and Outcome Tracking: Track program performance against the committed plan and goals.

Qualifications

• BS/BA Degree in technical/information science or a related field, or equivalent experience.
• Strong experience in technical program management overseeing key projects with high visibility to internal or external customers.
• Comfortable navigating ambiguity and bringing structure and clarity to fast-paced environments.
• Deep understanding of the requirements of an Enterprise-wide effort.
• Passionate about implementing solutions with lasting value for the company.

Requirements

• Deep understanding of the software development lifecycle (SDLC) and hands-on experience with various phases.
• Solid understanding of common internal organizational tools for email, chat, work management, project management, and product ideation.
• Strong familiarity with technologies and processes associated with cloud infrastructure (AWS, Azure, or GCP).
• Experience driving highly technical transformation initiatives.
• Demonstrated expertise in at least one Agile methodology (e.g., Scrum).
• Proactive leadership and confidence to drive results.
• Excellent communication skills, both verbal and written.
• Ability to anticipate risks and effectively mitigate them.

Preferred Qualifications

• Relevant certifications (e.g., PMP, Agile Certified Practitioner).
• Previous experience in FinTech or highly regulated environments.
• Hands-on familiarity with tools like Jira, Confluence, Google Drive, etc.