[Hiring] Technical Program Director @Microsoft

Role Description

As a leader in the Worldwide Incentive Compensation (WWIC) team, you will be part of an organization that enables Microsoft strategy by designing and implementing variable incentive-based compensation plans for more than 40,000 sellers, sales leaders, and consultants globally.

Do you have a passion for technology strategy, innovation, and shaping AI decisions that drive impact at scale? As a Technical Program Director, you will accelerate how WWIC evaluates, adopts, and operationalizes technology for internal team use to reduce system complexity, improve seller experience, and enable faster, more reliable execution of incentive programs.

You will translate ambiguous problem spaces into actionable technology decisions, validated prototypes, and adopted solutions that translate strategy into execution and sustained value. You are accountable for advising technology decisions from evaluation through adoption and realized impact.

• Prioritize internal organizational problem areas.
• Ensure decisions result in implemented solutions.
• Validate that outcomes deliver measurable improvements to WWIC’s operational effectiveness.

You will partner closely with the CVP, the WWIC leadership team, and the entire organization to ensure technology investments and solutions align with strategic priorities and deliver measurable impact.

Success in this role is measured by demonstrable improvements in:

• Team system effectiveness
• Team member effective tool adoption
• Decision velocity
• Operational efficiency

Each day will require agility, ownership, and a commitment to integrity, respect, and our learn-it-all culture.

This individual will excel in ambiguous situations, influence without authority, and communicate complex topics clearly for executive audiences.

Qualifications

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 3+ years of experience managing cross-functional and/or cross-team projects.

• 6+ years of experience managing complex, cross-functional and/or cross-team initiatives.
• Experience translating ambiguous problem spaces into actionable decisions and adopted solutions.
• Experience influencing senior stakeholders and driving alignment without direct authority.
• Demonstrated ability to write and understand code (any modern language), enabling hands-on experimentation and informed evaluation of technical solutions.
• Experience moving from concept → prototype → adoption in complex enterprise environments.
• Experience working in large-scale, compliance-sensitive or financially impactful systems.
• Experience influencing decisions across organizational boundaries and leadership levels.
• Executive presence with written and verbal communication skills.
• Understanding of Microsoft business groups and the commercial ecosystem.

Requirements

• Evaluate emerging technologies on behalf of the CVP.
• Focus on high-impact problem areas such as internal incentive system complexity, tooling fragmentation, data visibility, and design-to-deployment cycle time.
• Conduct deep research and synthesize opportunities, risks, and industry trends into clear, decision-ready insights for senior leaders.
• Guide WWIC on technology investments, architecture choices, and integration strategies.
• Establish a principle-based evaluation framework.
• Build automation and AI-assisted capabilities to reduce toil, improve accuracy, and accelerate execution within WWIC’s incentive systems.
• Prototype concepts and explore technical scenarios to validate feasibility and accelerate decision making.
• Contribute to technology storylines and strategic narratives that connect prototypes and investments to measurable impact.
• Enable sustained adoption through custom skilling plans, coaching, and repeatable practices.
• Drive visibility into what is working and not working across systems to inform continuous improvement and prioritization.
• Ensure technology decisions and adopted solutions strengthen WWIC’s governance posture.

Benefits

• The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year.
• In specific locations such as the San Francisco Bay area and New York City metropolitan area, the base pay range is USD $188,000 - $304,200 per year.
• Certain roles may be eligible for benefits and other compensation.

Company Description

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.