[Hiring] Technical Director @Liberty Mutual Insurance

Role Description

We are seeking a Technical Director in a highly visible role for one of our largest accounts. This position serves as a primary technical advisor and strategic partner to the customer, partnering directly with their Global Health & Safety leaders to identify, quantify, reduce, and eliminate risk across complex logistics operations. The role is central to advancing the Crash Prevention Strategy. This position is work from home, due to the dedicated aspect of the account, but does require up to 30% overnight travel to various customer locations across the U.S. and possible internationally. Position may require occasional early morning, evening, or weekend support based on operational needs.

Core Responsibilities

• Lead the development, execution, and continuous improvement of the customer Crash Prevention Strategy.
• Translate emerging safety science, industry best practices, and technology advancements into scalable, field-ready solutions.
• Identify, evaluate, and guide implementation of emerging vehicle and fleet safety technologies to ensure effective deployment and measurable results.
• Provide program leadership, project management, and change management for safety initiatives.
• Establish progress metrics, monitor performance, and communicate outcomes to senior stakeholders.
• Partner with customers and Liberty Mutual leadership to align safety initiatives with broader business objectives.
• Enhance Liberty Mutual’s technical thought leadership through innovation, insight, and customer-facing influence.

Leadership & Talent Development

• Develop and execute a talent strategy for the discipline that builds technical depth, leadership capability, and succession readiness.
• Mentor, coach, and develop team members while modeling Liberty Mutual’s leadership behaviors.
• Foster a culture of continuous improvement, accountability, and professional growth.
• Collaborate with operations-based Directors to ensure consistent skill development and knowledge transfer.

Relationship Management

• Build and sustain trusted relationships with customer executives, safety leaders, and internal partners.
• Serve as a strategic advisor and influencer across all organizational levels.
• Represent Liberty Mutual as a credible, knowledgeable, and proactive partner to a high-profile customer.

Key Capabilities & Leadership Competencies

• Strategic Thinking: Integrates data, experience, and foresight to shape effective long-term solutions.
• Collaboration & Influence: Builds alignment, inspires action, and leads through partnership rather than authority.
• Results Focus: Demonstrates accountability for measurable outcomes and continuous improvement.
• Growth Mindset: Embraces change, seeks feedback, and drives innovation.
• Customer Focus: Acts as a trusted advisor, anticipating needs and delivering high-value solutions.
• Communication Excellence: Communicates complex ideas clearly and persuasively in written and verbal formats.

Qualifications

• Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 10 years of directly related consulting experience in loss prevention or progressive safety/health field.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills, required to develop and maintain relationships with customers, peers, and industry contacts.
• Excellent coaching and mentoring skills.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• Position requires regular travel.