[Hiring] Tax & Regulatory Onboarding Administrator @Rimini Street

Role Description

The Tax & Regulatory Onboarding Administrator is a client‑facing administrative role that supports the onboarding of Tax & Regulatory services. The role serves as a liaison between clients and internal teams, ensuring clear communication, accurate documentation, and coordinated onboarding activities. This position requires strong organizational skills, attention to detail, and the ability to operate effectively in a regulated, process‑driven environment.

• Collaborate with the Global Client Onboarding (GCO) and the Global Product Delivery (GPD) teams, serving as a client‑facing administrative liaison for Tax & Regulatory onboarding services.
• Act as the primary administrative point of contact for Tax & Regulatory activities during onboarding, coordinating communications, leading onboarding calls, and facilitating the resolution of Tax & Regulatory–related issues.
• Introduce clients to the appropriate Rimini Street Tax & Regulatory regional teams, ensuring a smooth transition through clear communication, documentation, and handoff of required information.
• Support the successful completion of the client’s Tax & Regulatory onboarding experience by tracking deliverables, monitoring timelines, maintaining onboarding documentation, and proactively escalating risks or issues.
• Maintain accurate and up‑to‑date client records, including Tax & Regulatory profiles, onboarding artifacts, correspondence, and deliverables in designated systems.
• Assist with the preparation and delivery of standard onboarding materials, reports, summaries, and status updates for internal and external stakeholders.
• Participate in continuous improvement initiatives related to the Tax & Regulatory onboarding and delivery processes, including streamlining workflows, enhancing reporting, and supporting automation of administrative tasks.
• Manage internal and external communications related to Tax & Regulatory administration in a professional and client‑focused manner.
• Handle confidential client and company information with discretion and in compliance with company policies and applicable regulatory requirements.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Finance, or a related field preferred; equivalent work experience will be considered.
• Additional coursework or training in tax, compliance, regulatory affairs, or business operations is a plus.

Requirements

• 2–4 years of experience in an administrative, coordinator, or support role, preferably within tax, regulatory, compliance, finance, legal, or professional services environments.
• Experience supporting cross‑functional teams and managing multiple concurrent tasks or deadlines.
• Prior experience in a client‑facing or stakeholder‑support role is preferred but not required.
• Familiarity with regulated environments or compliance‑driven processes is a plus.
• Experience working with enterprise systems, document repositories, or ticketing/workflow tools is preferred.

Skills

• Proficiency in spoken and written English, with the ability to communicate clearly and professionally with clients and internal stakeholders.
• Strong organizational and time‑management skills, with the ability to manage multiple tasks and priorities.
• High attention to detail and accuracy when handling regulatory, compliance, and client‑specific information.
• Effective written and verbal communication skills, including documentation and status reporting.
• Proficiency in Microsoft Office applications and comfort working in enterprise systems and document repositories.
• Ability to handle sensitive and confidential information with discretion and professionalism.

Benefits

• Competitive compensation and bonuses.
• Opportunities for professional growth and development.
• Work in a challenging and meaningful environment.
• Engage with a culture of mutual respect and collaboration.
• Be part of a community-focused organization with a commitment to positive impact.