[Hiring] Supervisor and Project Manager (Food Supply Chain - Operations) @Scale Virtually

Role Description

We are seeking an experienced Supervisor & Project Manager, Food Supply Chain Operations to help lead the day-to-day execution of our growing food supply chain network. This role sits at the intersection of operations, project management, customer experience, vendor coordination, and supply chain execution. You will work closely with buyers, vendors, internal teams, and event stakeholders to ensure that orders, onboarding activities, fulfillment, and operational projects move efficiently from planning through completion.

We are looking for an operations professional who is highly organized, proactive, and comfortable taking ownership in a fast-moving environment. You should be able to assess situations quickly, prioritize competing demands, communicate clearly, and take action even when information is incomplete.

This is an opportunity to play a meaningful role in strengthening the systems and processes that support Cureate's operations.

Qualifications

• Hands-on experience in F&B, food service, catering, restaurant, hospitality, food distribution, or food supply chain operations.
• Experience working directly with customers/buyers, vendors/suppliers, and internal teams.
• Familiarity with food industry workflows, including orders, fulfillment, vendor coordination, substitutions, and delivery timelines.
• Demonstrated experience managing operations, projects, orders, events, or cross-functional activities.
• Excellent written and verbal English communication skills.
• Strong organization, prioritization, problem-solving, and decision-making skills.
• Ability to manage multiple priorities and stakeholders in a fast-paced, time-sensitive environment.
• Strong attention to detail, ownership, and follow-through.
• Ability to work independently while maintaining clear communication with a remote team.

Requirements

• Experience with Google Workspace — Docs, Sheets, Gmail.
• Experience with Slack.
• Experience with Airtable.
• Experience with CRM platforms.
• Experience with project management and operational systems.
• Experience with every tool is not required; strong systems thinking, adaptability, and the ability to learn new technology quickly are valued.

Benefits

• PTO
• HMO
• Fully Remote Work

What We're Looking For

The ideal candidate has direct Food & Beverage industry experience combined with strong operations, project management, and customer-facing skills. We especially value professionals who can balance strategic thinking with hands-on execution—people who can recognize what needs attention, determine the appropriate course of action, and follow through until the work is complete.

What Success Looks Like

Success in this role means creating greater consistency, visibility, and reliability across Cureate's day-to-day operations. In this position, you will help ensure that:

• Orders move efficiently from confirmation through delivery.
• Buyers and vendors receive timely and effective support.
• Onboarding activities progress smoothly and consistently.
• Operational risks are identified before they become larger issues.
• Events are well-coordinated and executed successfully.
• Operational systems accurately reflect current business activity.
• Leadership has reliable visibility into priorities, risks, and performance.
• Processes continue to improve as the organization grows.

Application Process

As part of the application process, you will be asked to respond to an operational scenario.

Scenario: An order is marked as confirmed, but the vendor unexpectedly informs you that they can no longer fulfill it. The buyer is expecting delivery within the next 24 hours, and the system has not yet been updated. Please explain:

• What actions you would take during the first 30 minutes.
• Who you would contact and in what sequence.
• What information you would communicate to each stakeholder.
• How you would work to minimize service disruption.
• What immediate system updates you would make.
• How you would follow the issue through to resolution.

We are evaluating your operational judgment, prioritization, communication, ownership, and problem-solving approach.

Position Details

• Location: Philippines
• Work Arrangement: Fully Remote
• Employment Type: Full-Time Contractor
• Working Hours: US-Aligned Hours
• Work Environment: Collaborative, fast-paced, and execution-focused