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Project Management
Strategy and Operations Manager
@Author Health
[Hiring] Strategy and Operations Manager @Author Health
Feb 21, 2025 - Author Health is hiring a remote Strategy and Operations Manager. 💸 Salary: unspecified. 📍Location: USA.
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Role Description
As the Strategy and Operations Manager, you will play a key role in driving strategic initiatives and improving daily operations within Author Health’s Clinic and Care Management Operations team. You will partner with cross-functional stakeholders to execute projects, optimize processes, and support scalable and reliable operations for our psychotherapy team and other areas of the business.
- Manage and execute key strategic initiatives, ensuring alignment with organizational goals and priorities.
- Identify inefficiencies in clinic and care management workflows and implement process improvements to enhance scalability, reliability, and efficiency.
- Use data and analytics to identify trends, optimize operations, and drive evidence-based decision-making.
- Develop and maintain detailed documentation of workflows, processes, and operational policies.
- Facilitate the sharing of new processes across teams to ensure alignment and consistency company-wide.
- Identify and implement solutions to enhance efficiency, scalability, and the reliability of PHM and CCM processes.
- Lead end-to-end execution of cross-functional projects, ensuring timely delivery and measurable outcomes.
- Partner with the psychotherapy team and other departments to identify operational challenges and develop actionable solutions.
- Develop, implement, and oversee workflows for PHM and CCM programs to improve operational efficiency and program effectiveness.
- Collaborate with the product team to relay team feedback and observations, supporting the design and implementation of in-house technology solutions.
- Track and communicate project progress, barriers, and achievements to stakeholders and leadership.
- Prepare and deliver project reports and updates to leadership, highlighting outcomes, insights, and areas for improvement.
- Analyze operational data to identify areas of improvement, inform decision-making, and measure the impact of initiatives.
- Create dashboards and reports to monitor key performance indicators (KPIs) across clinic operations.
- Work with data to create and maintain dashboards and reports to monitor key performance indicators (KPIs) for PHM and CCM programs.
- Provide actionable insights and recommendations to leadership to support strategic planning and operational enhancements.
- Work closely with multiple stakeholders, including clinical, product, and operational teams, to align efforts and ensure seamless coordination.
- Act as a liaison between teams to drive effective communication and ensure shared goals are achieved.
- Champion a culture of continuous improvement and exceptional patient care throughout the organization.
- Collaborate with cross-functional teams to execute initiatives and support the scalability of PHM and CCM programs.
Qualifications
- Passion for contributing to the dynamic and fast-paced environment of an early-stage healthcare startup.
- Genuine interest in the innovative and evolving landscape of healthcare technologies and solutions.
- Strong analytical thinking, data analysis, and project implementation skills.
- Proactive, self-motivated, and adept at working independently and collaboratively.
- Proficiency in Google Suite with a demonstrated ability to quickly learn new technology tools.
- 3+ years of experience in strategy or operations roles, with healthcare strategy or operations experience strongly preferred.
- Demonstrated ability to solve complex problems using data-driven approaches.
- Excellent organizational, communication, and relationship-building skills to work effectively across teams.
- Experience driving alignment in cross-functional environments.
Benefits
- Retirement savings plan (401k) Plan up to 3.5% company match
- Low cost benefits package for employee and dependents (medical/dental/vision/STD/Life Insurance)
- Paid vacation
- Paid sick leave
- 9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total!
- Performance-based bonuses
- and more!
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Feb 21, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
