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Project Management
Staff Technology Operations Manager
@Affirm
[Hiring] Staff Technology Operations Manager @Affirm
Mar 16, 2025 - Affirm is hiring a remote Staff Technology Operations Manager. đź’¸ Salary: $190,000 - $240,000. đź“ŤLocation: USA.
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Role Description
This role involves managing high visibility planning and implementation of operational strategies for our team and helping streamline our processes for building and delivering great customer and merchant products.
- Drive complex, multi-disciplinary, and highly visible transformation & operational programs in service of our team’s mission to deliver honest financial products that improve lives
- Coordinate and collaborate with cross-functional stakeholders across the company (engineering and non-engineering) to drive alignment on strategy, priorities, and key decisions
- Implement lean processes and drive towards better ways of working to realize value from planning, ask questions that clarify priorities and push the team to be effective, and build a culture of continuous iteration and improvement
- Establish and run data-driven operational frameworks to view portfolio performance against OKRs, accelerate value realization by enabling right investment decisions, influence and train teams on more effective ways of working, and create excitement around change to increase adoption
- Develop communication strategies to ensure critical information flows seamlessly across the organization
- Partner with cross-functional teams to plan change requirements, identify risks, manage dependencies, and establish tools and forums to drive clarity and efficiency
- Identify and distill needs, experiment with new ideas to address systemic inefficiencies and bring transparency, visibility, alignment, and promote accountability across the organization
Qualifications
- 8 years of proven experience in operational research & transformation, process automation, project management, and change management, supporting Engineering & Product
- Strong technical background with a deep understanding of software development processes
- Proficient in using no/low-code AI tools and data analysis
- Experience in vendor management preferred
- Deep understanding of process improvement methodologies and experience driving new processes and change programs in a remote friendly environment
- Track record of successfully implementing frameworks at scale
- Excellent communication, interpersonal, and consulting skills
- Prior experience in FinTech, Payments or Commerce is a plus
- This position requires either equivalent practical experience or a Bachelor’s degree in a related field
Requirements
- Pay Grade - N
- Equity Grade - 10
- USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000
- USA base pay range (all other U.S. states) per year: $169,000 - $219,000
Benefits
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
đź’¸
$190,000 - $240,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 16, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
