[Hiring] Sr. Operations Coordinator @MAS

Role Description

We are seeking an enthusiastic Sr. Operations Coordinator who is passionate about business administration and the live events industry. The ideal candidate has a keen eye for detail, a strong sense of organization, and a production and vendor management background. You will have a unique opportunity to collaborate with a dynamic team that supports the agency's web of communication and operational needs. This role is perfect for someone eager to create agency-wide improvements and contribute to a collaborative environment.

Qualifications

• BA degree required, preferably in Business Administration, Event Management, or a related field.
• Advanced proficiency in Google Workspace (Sheets, Slides, Docs) and project management platforms like Monday.com.
• Proven experience tracking budgets and managing financial documentation (invoices, reconciliations) with a high degree of accuracy.
• Hands-on experience in live events or experiential marketing is a plus.
• Strong troubleshooting skills; able to identify and resolve technical or logistical bottlenecks independently.
• Strong writing and reporting skills; capable of drafting clear, concise reports and professional correspondence.
• A proactive "self-starter" motivated to learn independently, consistently producing high-quality work with minimal supervision.
• Strong collaboration skills and a positive, professional demeanor.
• A "no task too small" attitude and willingness to pivot between high-level project coordination and hands-on logistical support.

Requirements

• Onboarding and Resource Support:
• Act as the first point of contact for new hires and freelancers, explaining the agency's processes.
• Assist the Resource Manager with recruitment workflows, including scheduling screenings and managing the "hand-off" from candidate to new hire.
• Support the Sr. Operations Manager through the contracting process.
• Facilitate the end-to-end setup for new team members.
• Provide ongoing support for freelancers.
• Operations and Vendor logistics:
• Serve as the primary point of contact for agency warehouses.
• Conduct periodic audits of warehouse inventory.
• Oversee team access to business accounts and manage/create trade accounts with retailers as needed.
• Company Culture:
• Support logistical planning and on-site execution for the annual internal offsite.
• Source, assemble, and distribute internal team swag and client holiday gifts.
• Internal Systems & Reporting:
• Maintain and update internal trackers and folders.
• Build and manage boards within Monday.com and spreadsheets.
• Create and design presentation decks for agency-wide orientations.
• Track costs for internal projects and assist the Operations Manager with invoice reconciliations.

Benefits

• Temp to full-time hire position.
• Opportunities for growth and development.
• Health & Dental Insurance (choice of plans).
• 100% Employer paid short-term disability and life insurance.
• Opportunity to elect additional life insurance and LTD insurance at employee expense.
• Paid parental leave.
• Opportunity to contribute pre-tax dollars to flexible spending accounts.
• 401(K) with employer match.
• Flexibility in work schedules.
• Generous time off.

Physical Requirements

• Individuals will be required to sit for the majority of the day and may be required to stand as needed.
• May require ability to ambulate primarily on a level surface for periodic periods throughout the day.
• Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed.