Shift Leader - Operations Control Manager @Zensar
Project Management
Salary unspecified
Remote Location
Job Type full-time
Posted 3d ago

[Hiring] Shift Leader - Operations Control Manager @Zensar

3d ago - Zensar is hiring a remote Shift Leader - Operations Control Manager. 💸 Salary: unspecified 📍Location: India

Role Description

Acting Operations Control Manager on the floor at the shift. Being able to demonstrate Command & Control and Major Events coordination behavior. Has to have Operational Analytics skills. Being able to influence people who may not be reporting to them directly. Substitute Major Incident Manager or act as escalation point in case of higher complexity/severity incident.

  • Acts as Operations Control Manager during shifts, ensuring command and control, incident coordination, and operational analytics.
  • Serves as escalation point for complex incidents and influences cross‑functional teams.

Qualifications

  • Common: ITSM, Release management, Vulnerability management best practices.
  • Software Engineering: GitHub, Python (for automation of reporting/analytics).

Requirements

  • Coordinate incident response and escalation.
  • Apply ITSM compliance and structured release management.
  • Automate reporting and analytics workflows.
  • Store and manage operational scripts/playbooks in GitHub.
Before You Apply
remote Be aware of the location restriction for this remote position: India
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Shift Leader - Operations Control Manager @Zensar
Project Management
Salary unspecified
Remote Location
Job Type full-time
Posted 3d ago
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remote Be aware of the location restriction for this remote position: India
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Unlock 152,720 Remote Jobs
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