[Hiring] Senior Technical Program Manager, Product Development Acceleration @Zillow

Role Description

As Senior Technical Program Manager, Product Development Acceleration, you will lead and build AI-enabled tools that help teams learn faster and make better product decisions. You will operate as a senior individual contributor and primary builder of this newly-established portfolio. This is a senior technical program leadership role responsible for orchestrating the strategy, sequencing, and execution of the portfolio:

• Defining the roadmap in partnership with leadership.
• Building AI-powered internal tools that bring research into everyday product development workflows.
• Shipping these tools to the organization, driving adoption, measuring impact, and ensuring durability over time.

Success in this role will unlock a trusted, reliable suite of research-owned AI solutions that are widely adopted across internal teams to help them understand what to solve, when to solve it, and how to move forward with confidence.

• Technical Program Strategy & Sequencing:
  • Own and evolve research’s Product Dev Acceleration solutions suite, ensuring it delivers measurable impact across Product, Design, and Business teams.
  • Partner with leadership and cross-functional stakeholders to shape, sequence, and operationalize the portfolio roadmap, bringing technical constraints, dependency mapping, and risk analysis into roadmap decisions.
  • Translate strategic initiatives into structured technical programs, defining milestones, success criteria, risk mitigations, and cross-team dependencies to ensure reliable delivery.
• Cross-Functional Execution & Delivery:
  • As a connective layer across Research, Product, Eng, and Design, identify, surface, and mitigate technical, organizational, and dependency risks across the portfolio, proactively resolving blockers before they impact delivery.
  • Measure success through usage, reliability, and learning impact metrics, and iterate based on evidence.
• Architecture & Technical Fluency:
  • Architect, build, and iterate AI-native tools using modern AI coding environments and agentic frameworks, without dedicated engineering headcount.
  • Make technical architecture and feature prioritization decisions that ensure scalability, usability, and long-term durability, with embedded responsible AI practices and data privacy safeguards.
• Organizational Integration & Change:
  • Lead cross-functional change management to embed the portfolio’s capabilities into existing operational rhythms (planning, documentation, review processes), reducing friction and ensuring durable integration.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

Qualifications

• A technical leader with experience using modern AI tools to solve business problems; demonstrated experience designing, building, and maintaining durable internal software systems that serve internal business users.
• Strong technical fluency in applied AI and system design, with hands-on experience using modern AI coding environments (e.g., Replit, Claude Code) to prototype and scale solutions.
• Able to independently lead and build in ambiguous environments, learning quickly to harness evolving AI capabilities.
• Demonstrated fluency across product, program, and technical domains, with the ability to flex across these areas depending on program needs with a focus on scalable operating models.
• Proven experience leading complex, multi-stakeholder technical programs in high-ambiguity environments, influencing without formal authority.
• Data-driven and pragmatic, using metrics, reliability indicators, and adoption signals to iteratively improve system performance and impact.
• Thoughtful about responsible AI and data governance, proactively embedding safeguards into technical design.

Requirements

• Experience in technical program management.
• Proficiency in AI tools and software development.
• Ability to work remotely and manage cross-functional teams.

Benefits

• Competitive base salary.
• Equity awards based on factors such as experience, performance, and location.
• Flexible remote work options.

Company Description

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing, and renting with greater ease and confidence.

• Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025.
• Included on the PEOPLE Companies That Care® 2025 list.
• Committed to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.