[Hiring] Senior Technical Program Manager @JumpCloud

Role Description

As a Senior Technical Program Manager (Sr. TPM) at JumpCloud, you aren't just tracking tasks—you are the operational engine behind our product delivery. With a solid foundation of 10+ years in the tech industry, you will lead complex, cross-functional programs from conception to successful deployment. You will seamlessly navigate between deep technical execution and high-level strategy, ensuring our SDLC/PDLC processes are lean, efficient, and highly predictable.

If you are obsessed with tracking work to absolute closure, driving transparency, and leveraging modern AI workflows to optimize execution, you'll fit right in.

What You’ll Do (Responsibilities)

• Program & Portfolio Management: Own the execution of complex, multi-team technical programs. Manage the portfolio roadmap, ensuring all dependencies, risks, and blockers are proactively identified and mitigated.
• Agile Evangelism: Act as the operational backbone for our engineering teams. Run high-efficiency Scrum ceremonies, Sprint Planning sessions, and manage Kanban workflows tailored to the team's needs.
• SDLC/PDLC Optimization: Continuously refine and scale our Software/Product Development Life Cycle processes to ensure high-quality software is shipped predictably and securely.
• 360-Degree Communication: Bridge the gap between teams. You will communicate horizontally across engineering, product, and UX peers, and vertically to provide clear, data-driven status updates and strategic insights to executive leadership.
• Relentless Execution: Drive accountability across teams. You don't just note down blockers—you smash through them, tracking every deliverable until it reaches absolute closure.
• Strategic Planning: Lead and facilitate quarterly planning cycles, ensuring engineering bandwidth aligns perfectly with corporate milestones and product vision.
• Future-Proofing Execution: Actively leverage modern AI tools to automate administrative overhead, optimize sprint data analysis, draft technical summaries, and supercharge your day-to-day productivity.

Qualifications

• 10+ years of experience in Technical Program Management, ideally within a fast-paced SaaS, Cloud, or Identity & Access Management (IAM) environment.
• Deep-seated expertise in Agile methodologies, Scrum, and Kanban.
• A proven track record of bringing massive, chaotic projects to a successful, orderly finish line.
• Exceptional communication skills, able to explain complex technical risks to non-technical stakeholders.
• Master-level proficiency with Jira and Confluence for roadmap visualization, tracking, and documentation.
• Comfort and curiosity around utilizing modern generative AI utilities to optimize workflows.

Bonus Points If You Have:

• A strong technical background (former engineer, architect, or technical lead).
• Prior experience in the Cybersecurity, IAM, or Directory Services domain.
• Certifications such as PMP, CSM, or CSP.

Location

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise!

• You’ll work with amazing talent across each department who are passionate about our mission.
• We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome.
• You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

Equal Opportunity Employer

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process.