[Hiring] Senior Technical Program Manager @Coupa Software

Role Description

We are seeking a highly skilled and motivated Senior Technical Program Manager (TPM) to join our dynamic P&T Operations team. In this pivotal role, you will be instrumental in driving successful product releases, supporting and enhancing our internal program management tools, and championing the adoption of best-in-class PMO practices across our Product and Engineering organizations. This is an exciting opportunity to make a significant impact on our delivery processes and contribute to our continued growth and innovation.

What You'll Do:

• Release Management Expertise:
  • Lead and manage the end-to-end release lifecycle for our software products.
  • Meticulous planning, cross-functional coordination, proactive risk management.
  • Transparent communication, comprehensive tracking and reporting of release progress.
  • Ensuring formal sign-off at key milestones.
• AI Integration & Strategic Innovation:
  • Strong understanding of how Artificial Intelligence is shaping the software development landscape.
  • Hands-on proficiency in AI-assisted development and productivity tools (e.g., Sentinel, Cursor, GitHub Co-Pilot).
  • Proactively identifies opportunities to leverage LLM-based tools and AI-driven methodologies.
• PMO Practice Implementation and Enforcement:
  • Drive the adoption and consistent application of PMO methodologies, standards, and best practices.
  • Define processes, create templates, provide training, and ensure adherence.
• Exceptional Proficiency in Google Sheets and Jira for Program Management:
  • Strong working knowledge of Google Sheets, utilizing advanced formulas, data manipulation, pivot tables, and charting.
  • Deep understanding of Jira for issue tracking and project planning.
  • Ability to effectively integrate Google Sheets with Jira data for insightful reporting and analysis.
• Cross-Functional Collaboration:
  • Effectively collaborate and communicate with Product Management, Engineering, QA, Operations, and other stakeholders.
• Risk and Issue Management:
  • Proactively identify, assess, and mitigate program risks and issues.
  • Escalate as necessary and drive timely resolution.
• Reporting and Communication:
  • Develop and maintain clear and concise program status reports, dashboards, and presentations.
• Continuous Improvement:
  • Identify areas for process improvement within release management and PMO practices.
  • Drive initiatives to enhance efficiency and effectiveness.

Qualifications

• Bachelor’s degree in computer science, Engineering, or a related technical field.
• 10+ years of experience in a software development environment, including 6+ years as a Technical Program Manager (TPM).
• Deep understanding of modern Software Development Life Cycles (Agile, Scrum, Waterfall).
• Proven track record of leading complex, cross-functional, high-ambiguity technical programs.
• Strong technical fluency in programs like Fedramp, AI Agentic workflows, and platform engineering concepts.
• Hands-on experience with coding or scripting (JavaScript, Google Apps Script, or similar languages).
• Advanced experience configuring and administering tools such as Jira, Confluence, Excel, MS Project, and Tableau.
• Demonstrated ability to influence and align stakeholders across all levels.
• Strong analytical and problem-solving skills, with a data-driven approach.
• Ability to operate effectively at both strategic and execution levels.
• Excellent communication, collaboration, and interpersonal skills.
• Proven ability to manage multiple concurrent initiatives with heavy cross-team dependencies.
• Strong sense of ownership, accountability, and service mindset.

Requirements

• The estimated pay range for this role is $125,000 - $162,000.
• The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Benefits

• Coupa complies with relevant laws and regulations regarding equal opportunity.
• Offers a welcoming and inclusive work environment.
• Decisions related to hiring, compensation, training, or evaluating performance are made fairly.