[Hiring] Senior Solution Manager @Goldbelt, Inc.

Role Description

The Senior Solution Manager provides subject matter expertise (SME) and leadership in the management, support, and continuous improvement of the company’s Enterprise Business Solutions (EBS) platform. This role will oversee daily support operations, manage projects, and guide new functional implementations to ensure accuracy, compliance, and efficiency across subsidiaries. The Manager will also supervise a small team of EBS staff and serve as a primary escalation point for complex contracts and program matters.

• Partner with subsidiary and service center leaders to understand organizational goals and translate them into solution capabilities
• Manage end-to-end delivery of large-scale business solution projects
• Build relationships with subsidiary and service center stakeholders, ensuring adoption of long-term success
• Facilitate requirements gathering, solution design workshops, and roadmap planning
• Analyze existing capabilities within the solutions to identify gaps, inefficiencies, and improvement opportunities
• Support development and lead the maintenance of an EBS service portfolio, creating KPIs and performance metrics
• Lead monthly Financial and Programmatic audits, serve as escalation point for issues, and close corrective actions
• Evaluate new tools, platforms, and technologies to recommend solutions that align with business objectives
• Support the development and lead the testing and implementation of new EBS feature-sets
• Support the implementation of AI capabilities and digital modernization
• Serve as a SME for subsidiary program initiatives, contract administration, ISO standards, and CMMI appraisals
• Provide guidance on complex CLIN, contract, invoice, and funding questions
• Develop, maintain, and provide training to educate and improve program manager performance
• Review WinCenter (WC), Contract Management (CM), and Program Management (PM) data to ensure accuracy and compliance
• Ensure solutions delivered through EBS are accurate, reliable, and aligned with business requirements
• Collaborate with the Director of Enterprise Business Solutions to develop strategies that enhance enterprise systems and processes
• Foster a culture of continuous improvement, innovation, and knowledge sharing across the EBS team

Qualifications

• Strong technical expertise, including system administration, troubleshooting, maintenance, and developing solutions
• Strong government contracting expertise, including contracting requirements, administration, and compliance
• Strong project management expertise, managing large-scale, complex projects throughout their lifecycle
• Strong business acumen and auditing expertise, aligning technical solutions with business objectives
• Strong problem solving and incident management experience, prioritizing tasks and managing multiple projects
• Strong communication and interpersonal skills, effectively communicating with diverse audiences
• Strong cultural awareness and sensitivity, adapting messages and strategies for diverse audiences
• Strong understanding of relevant software, tools, and systems used in the corporate environment

Requirements

• Bachelor’s degree in Business, Finance, Information Systems, or a related field or equivalent experience in lieu of degree
• Minimum 5+ years of experience in contract management, program data analysis, or enterprise system support

Preferred Qualifications

• Prior supervisory or team lead experience preferred
• Previous experience working with Alaska Native Corporations (ANCs)
• Previous government contracting experience

Pay and Benefits

The salary range for this position is $148,000.00 to $187,000.00 annually. At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. Our annual incentive compensation plan is designed to reward your contributions to Goldbelt's success. It's a profit-sharing initiative tied to our strategic objectives, demonstrating that your efforts directly impact our achievements. As an employee, you'll also enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.